Having download problems? READ THIS! | Forums

[killerwaile]

still not working

[Trigga187]

SOL here... File is just some guys face...

[The Evil Taco12]

Ummm i only have two files to delete and if a vidio is out there plz send me a link to it

[Infinity77]

I didn't have a problem until this patch was released. This sucks big time.

I did everything. Am currently downloading the torrent. Who knows. Too much wasted time. And all support can tell me is to re-install. No help at all!

I have been in many beta releases before this and I have to say the support on this one is the worst so far. Kind of reminds me of Telus support!

** Funny - just received an email from support. They are at step one from this post! I replied and pasted the entire thread so they could see that I am at the last step/resort now before dropping this beta completely.

Cheers! BTW Thanks for all for your time and efforts in this. I have gone through every step as I know that different things work for different systems.

I still have hope for the torrent - Only 3 more hours to go. See you online at 1AM PST

*** Another update - The launcher is actually downloading now too. So I guess I will pause the torrent for now. See what the launcher can do. I would rather do it by the correct method.

[Trigga187]

Support response from Ubi:

Unfortunately, this is an issue which can not be
resolved at this time. We can collect the info below from you and send on to
the developers for further investigation. I apologize for the inconvenience.



ISP:

Bandwidth: (you can use http://www.speedtest.net/)


General Location:

Time:

Persona name:

[Trigga187]

Bump

[Trigga187]

Bump

[Talonstorm]

Hey, when I do the second command in command prompt I get this:

Resetting the Echo Request, failed.
Access is Denied.

Reseting Interface, OK!
A reboot is required to complete this action.

I realize that I have to restart, and I already have but I have no result from doing this, I rigt clicked and did Run as Administrator on Command Prompt by the way.
Any help would be appreciated

[Nightcop]

I cannot download the game, this is bullsht

[robo12974]

I tried this method but the link lead to a picture of a black guy.
Still having problems? Try following these steps to download the installation archive directly:1.Make sure your game launcher and game are closed.
2.Go to your installation folder (default: "C:\Ubisoft\GRO\") and then go into the following folders:"patches\NCSA-Live\Inc-live-dev-Enc-GRO-261332.1".
3.Delete the following three files:1.Gro_NCSA-Live-Inc-live-dev-Enc-GRO-261332.1.torrent.fastresume
2.Gro_NCSA-Live-Inc-live-dev-Enc-GRO-261332.1.torrent.stats
3.Gro_NCSA-Live-Inc-live-dev-Enc-GRO-261332.1.ubi

4.Download the following file to "patches\NCSA-Live\Inc-live-dev-Enc-GRO-261332.1" (basically replacing the one you deleted in the last step).•http://static14.cdn.ubi.com/GRO/NCSA...O-261332.1.ubi

5.Restart your game launcher. It should look like it's downloading really fast and then it will start installing.