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  1. #1

    $50 IAP Gone In A Flash

    Hi. Yesterday, I made a few purchases. Here are the details:

    USA Order Number: MGXX8M1MHT
    Receipt Date: 06/20/12
    Order Total: $56.29
    Billed To: Store Credit


    Item Seller Type Unit Price

    Assassin's Creed Recollection, Revelations Story Bundle
    Report a Problem UBISOFT In-App Purchase $2.99
    Assassin's Creed Recollection, pack of 30000 Credits
    Report a Problem UBISOFT In-App Purchase $49.99

    Subtotal: $52.98
    Tax: $3.31

    Order Total: $56.29

    The $49.99 in-app purchase NEVER got credited to my account. I ended up purchasing an additional two $19.99 purchases to get the stuff I needed, *but* the initial $49.99 IAP? Gone, and I never got it.

    What do I need to do to get a refund/have the money credited back to me? This is really frustrating, and posting this question on your Facebook Fanpage has yielded me nothing.
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  2. #2
    Global Moderator Tully__'s Avatar
    Join Date
    Nov 2003
    Posts
    16,097
    Contact the retailer. If it was Ubishop, lodge a ticket through Ubishop support.
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