this key has been used already!!!! why so serious? | Forums

[k29]

Hey all,

I bought and played hawx 2 for a month without any problem. i have already registered my serial number.

now i formated my computer and re-installed hawx2.

and as usual, i forgot the password so clicked on the 'forgot password' option and reset it. when it asked to enter the serial number i entered the serial came with the dvd. now it says that "this key has been used already". but its the same me right?

wtf? what to do now?

please help

[pennygod]

Hello k29

Keys for this game can only be activated one time. After the initial activation, the key can never be used again. So, this problem is only caused by one of two things:

1. If you previously activated the key and are being asked to enter it again because you are reinstalling the game, you are simply at the wrong login screen. Please follow the instructions in the following FAQ for assistance with getting to the correct login screen, where you can enter your Uplay account name and password:

http://ubisoft.custhelp.com/app/answ...ail/a_id/15039

- If you still receive this error message after entering your Uplay account name and password, most likely you are logging in with the wrong account. Unfortunately, we cannot give account information out over the web for security reasons, so you will need to contact us http://www.ubi.com/US/Support/InternationalSupport.aspx. One of our representatives will be able to verify the correct account information for you.

2. If you purchased the game used or from an unauthorized retailer like eBay, the key most likely has already been used by another person. If this is the case, you will need to return the game to the retailer and exchange it for a new copy or ask for a refund.