Guns are invisible on my sons account, need help plz! | Forums

[SWATVADER]

Hi everybody. My son had too buy the multiplayer pass to play on his console since I have only 1 copy. My question is, my sons guns on gunsmith are invisible. When you goto loadout to choose your gun, there not there? Also, when he plays online, some parts of the gun are missing also? I have tried his account on my Xbox also, and get the same thing! I have no problem with the game on my account! Does anybody know what is causing this just on his name? Any help is appreciated!! TY

[Ubi-Mush]

Has he used the GRN app to update/sync weapons?

[SWATVADER]

No he has not, would that make a difference?

[WHITEyy118]

Bad luck mate. Hate to say it but I have that problem and, without being too negative, UBI haven't been any help. I don't mean to be a duche but I have a support ticket still unanswered since I updated it and the only response I seem to be getting is the normal 'check your connection'.

Now to UBI-Mush I have done everything I can think of, delete and re-install app, delete game saves and files, delete beta install and re-install everything. Nothing has worked but I have another thing that I'd like to put to you. Is there anyway that you could pass me (and those with this problem) another Uplay passport FOC? Obviously I know that comes with a certain degree of trust so maybe you can disable our current ones? That is the only other reason I can put behind the problem.

PS. I have the Signature Edition. What about you SWATVADER?

[SWATVADER]

Yes, I do also! Anyone else???

[WHITEyy118]

I've heard of another 2 people other than ourselves. Unfortunately both those got rid of the game, they weren't patient enough. Myself on the other hand loves the actual gameplay so won't ditch the game but it just spoils it.

[WHITEyy118]

Bump

[Ubi-Mush]

Hi guys can I ask you to submit a bug report here http://ubisoft-live-team.polldaddy.c...ug-report-form and also to contact technical support so they can take a look, the link is in my signature.

[Ubi-Brock]

SWATVADER and anyone else with this issue, would you consider PMing me the email address associated with the Uplay account(s) that are experiencing the issue (it sounds like you have multiple accounts for you and your son).

With the correct email address, I can track down your specific profile to investigate. We have a fix planned and I would like to verify that this is indeed the issue causing problems for your son.

Please do not send me passwords, we do not need them to look up player profiles.