My computer crashes halfway through the settlers 7 installation
I bought Settlers 7, Paths to a Kingdom, Gold Edition yesterday and when i try to install it on my computer, it freezes halfway through the installation (i see that it stops at "maps" before freezing) and i need to restart my computer to get any response. No other game does this and i have tried looking for a solution or simmilar problems, but i cannot seem to find any solutions.
I use Windows 7 and my computer meets the required sytem specs by a fair margin.
I have done no overclocking to my computer that may cause this problem and it has just been de-dusted.
Ubisoft Support Staff NCSA
You may be experiencing problems because of some of the processes
running in the background of Windows. Too many can interfere with a game's
proper function. To eliminate some of these extraneous processes, you
can put your computer into a "selective startup". However some
programs may need to be disabled manually, such as your antivirus and other
To put your machine into a selective startup, on your keyboard press the
Windows key + R at the same time to bring up the Run command. Delete
anything on the Open line that you'll find there, and type in the word
MSCONFIG. Click on OK, and that will bring up a program called the
System Configuration Utility.
Look down the list of startup items (not the tab labeled Startup), and
choose Selective Startup (if it is not already selected). If you don't
see this, make sure you've clicked on General, near the top of the
window. Once you've chosen Selective Startup, uncheck 'Load Startup
Items', and leave "Load system services and Use original boot
checked. Once you're done here, click OK, and let it reboot your computer.
Your Windows environment may look different and you may get an error
relating to your sound device not working (ignore this for now). Try
running the game again. If the game loads and seems to be working, the
problem is most likely related to one or more programs you have scheduled
to load with Windows. You can then revert the settings back the way they
were, and in a trial and error fashion, disable some programs using
the startup tab (in the msconfig utility) to try to find the culprit.