AC2 - Family crypt not unlocking :-( | Forums

[neurasthenic]

Hi,

I've unlocked Auditore Family Crypt in my uplay account but when I try to eneter it in the game I get message:
"Unlocking via UPLAY is required to enter".
I'm in sequnce 6 so i should be able to enter it. I've tried to logout/login uplay account but it doesn't help. What's wrong?

I've also unlocked Altair's outfit and I can choose it in inventory menu so why I can't eneter the crypt when it is also unlocked in my uplay account?

Please help.

[SMTDOO]

Same problem...I've already contacted the Ubisoft people. It seems to be a widespread problem. The y said they were "sending it through the appropriate channels for processing." They'll figure it out eventually

[Ghost_Leader555]

Gahhhhh no wonder I've been login in and out for a whole day!

[Ubi-Mush]

Hi guys, I see you have already contacted technical support, which would be the advise I would give you. I will try and find out if there is a fix.

[SMTDOO]

thank you

[ccespedesg]

i have the same problem (in PS3).

UPlay-ID: ccespedesg
PSN-ID ccespedesg

Thanks from Chile

[bkmeneguello]

Same problem here... anyone had problem during download? Im my case the download has failed and then the crypt is still locked

[GreenSiberia89]

Same problem here!! Does anyone know how to fix this?
I've already contacted the Ubisoft people but no answer from them

[bkmeneguello]

Who you have contacted? Let us know the channel so more people can ping then to provide some answer...

[neurasthenic]

I have send a message here:
http://ubisoft-en.custhelp.com/app/ask/
My problem is solved, yesterday finally I explored the crypt :-) (quite interesting story on the walls)
I don't know if they are fixing the problem individually or fixed it globally for everyone.