Items I bought with Credit not Showing in Inventory. | Forums

[scarlingx]

Hey, I bought a Guesthouse Mystery Pack earlier today for 5 credits and it is not showing in my inventory.

Facebook Link: https://www.facebook.com/charly.kelly.58?ref=tn_tnmn

[UBI-Cowhand]

Thank you! We'll look into this for you!

[scarlingx]

Thank you.

[bhavenarabs]

I lost all my credits i had left. They were there and then just disappeared ! no I didn't spend them, they were what I had left from the 45 I bought, after buying 2 splicers (one for 5, and one for 2 credits making 7), one hired hand, and I think one accidental hired hand which left me with the 18. about 4 days ago went in to game and noticed I had zero!! I tried to go to ubisoft but they had nothing for me to write in on for the loss, only if you had paid for credits and didn't get them!! I will NOT buy again until they are returned.

[scarlingx]

Any news on how this is going? I'm still without my guesthouse mystery pack.

[scarlingx]

STILL waiting for a reply. =/

[UBI-Cowhand]

Please go to this thread, read the first post in the thread and make a report for our customer service team to check into for you:
http://forums.ubi.com/showthread.php...BEFORE-POSTING

[scarlingx]

Yes, I have read that thread. Would you mind telling me -how- to create a proper report? I'm very unimpressed with the level of customer care I have received with this issue.

[UBI-Cowhand]

By providing the information requested in that thread, in a separate thread, we can chase it down for you!

[scarlingx]

Isn't that what this thread is? =/