Cant connect | Forums

[Phoenix3212]

I cant connect to the game, ingame that is. The launcher works fine but once I'm inside the game it just sais "offline" in the upper right corner. I cannot sign in and I dont get any error messages. Anyone know what's up?

[Phoenix3212]

Tried waiting, reinstalling 3-4 times, turn off the firewall (tho it shouldnt be necessary as Anno 2070 and Heroes 6 works just fine) and restarting the computer etc. This is starting to piss me off, atleast if I got an error message I'd have some idea where to look...

[pennygod]

Hello Phoenix3212

First, try checking the settings option in the upper right corner of the Game Launcher screen. You will see an option to check or uncheck Offline Mode. Make sure that Offline Mode is not selected.

If Offline Mode is turned off you will want to contact Ubisoft Support directly so that they can troubleshoot the issue for you. http;//support.ubi.com

[Phoenix3212]

Hello Phoenix3212

First, try checking the settings option in the upper right corner of the Game Launcher screen. You will see an option to check or uncheck Offline Mode. Make sure that Offline Mode is not selected.

If Offline Mode is turned off you will want to contact Ubisoft Support directly so that they can troubleshoot the issue for you. http;//support.ubi.com

Thanks, tried the first one so I'm gonna have to go with the second.