Results 1 to 3 of 3

Thread: You have been temporarily banned | Forums

  1. #1

    You have been temporarily banned

    today , i had a connection problem when i tried to join empire mode it gave me error message "Server Error : Can't create new session" i often had this error message but when i restart the game it usually starts working again , but this time i restarted the game about 5 times every time giving me same error so i logged out my account and try to log in again ,i got this message !!

    YOU HAVE BEEN TEMPORARILY BANNED
    You have been temporarily banned due to account sharing

    I never shared my account with anyone this must be a mistake , HELP ME FIX IT PLEASE .
    Reply With Quote Reply With Quote

  2. #2
    It just got fixed , i tried to enter again now and its working again .
    Reply With Quote Reply With Quote

  3. #3
    Ubisoft Support Staff NCSA pennygod's Avatar
    Join Date
    Oct 2008
    Posts
    729
    Hello exterminator91

    Sometimes when an account is trying to connect to the log in server and it fails multiple times it will temporarily ban the account for logging in. The ban usually last for about 15-30 minutes and is to prevent hackers for accessing your account.
    Reply With Quote Reply With Quote

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •