Dear Ubi... | Forums

[nabokovfan87]

Alright, honestly, I nor anyone expects a perfect game, but this is getting to the point where I have to lay down my gun....

http://forums.ubi.com/showthread.php...es-w-Solutions

As you and anyone can tell, I have expressed my likes and dislikes with the game, I have recorded over 4 hours of gameplay and tried to get others interested in it, tried to record even more to show my issues. I have argued, been shouted at, been spawn camped, and I am honestly tired of the mess that this game appears to be in. I am and always will be a lifelong Ubi fan, I will shout with every last opportunity about how desperately the gaming community, especially the PC community, wants and old school ghost recon/rainbow six remake/sequel. I will even put up with always on DRM, terrible ports, and ridiculously apologetic fans, but I'm done with this game at this time.

And for the sake of not ruining the sentiment, DO NOT try to say that you did, don't try to say "it's just a beta", "it's a f2p game", or "it's just a game", because I know every single one of us that grew up with the franchise care about it much more then the hands it is in. I accept that, I accept that some people see this as just another f2p game, not a precursor to future soldier online, but just some game meant to bring in more fans to the franchise while also trying to make a strategic, team based game. Needless to say, the only thing that has happened is everything has gotten much worse. The balancing is broken, laughably. The camera is broken, poorly, and to the point where enemies themselves are invisible to my line of sight, simply because of the placement of the camera, I get to die. There are 30 major issues with the game right now, all of them listed above.

My actual point and the reason I am here for one final post is this.... I care too much to let GR go down like this. Others will give a thousand excuses, apologize and make excuses, but I know you all can do better. I know you all want to do better, expect better, and deep down we all know this game has issues. Ghost recon deserves better, the fans deserve better, and Ubisoft should know better.

Please fix this game...

This is the last time I am going to ask,
-nabokovfan87

[gameshoes]

Well, come back to open beta and I hope you find a better experience.

[nabokovfan87]

48 hours isn't going to fix completely broken.

[kasterningene]

48 hours isn't going to fix completely broken.

Open beta is still a ways off. There will be an interim after the game goes offline Monday, during which there will be ample time for the team to address these issues.

[nabokovfan87]

Open beta is still a ways off. There will be an interim after the game goes offline Monday, during which there will be ample time for the team to address these issues.

And I am more then willing to bet that 99% of them are ignored. Just like they have been for this beta.

[gameshoes]

And I am more then willing to bet that 99% of them are ignored. Just like they have been for this beta.

I'm willing to argue against you on this.
You obviously haven't been since phase 1. They have been addressing many issues that were brought up.
The ones still in existence from phase 1 are really difficult to fix such as the ramp glitching.
Also things like the ramp glitching exist in almost every other shooter in the market, the problem isn't as prevalent in those games because they're in shoe-box sized maps.

[UbiSusie]

And I am more then willing to bet that 99% of them are ignored. Just like they have been for this beta.

Hi Nabokofan,

From working on this game and talking with higher ups including devs, I do know one thing for sure, fixing issues that are seen today, aren't going to be fixed immediately. As a matter of fact, the build they just released for TESTING, is from other internal QA tests, not just response from the community. And the truth is, a lot of changes the devs make, are based on internal things they noticed before it even gets released for feedback from players. They are steps ahead of what we see and things that are talked about today will possibly be implemented in future builds and not necessarily the next build you see. This is why testing is so important. Often those who don't have any experience in the gaming industry think that feedback today means implementation tomorrow but that's not how it works. The earliest dates the threads you pointed to, are beginning of April. Your timeline expectations are much different than the reality of game development timelines. I've never written code for a game but I do know that building a game this complex takes a tremendous amount of time. These guys are doing absolutely amazing work and to think they are ignoring your feedback is actually pretty disrespectful, in my opinion. How many games in beta testing, that you know of, have the devs reading the community forums? How many games in beta testing have devs post on the forums??? These guys CARE so much about the game and those who play. They want you guys to love this game because THEY love it. They should be applauded daily for all their hard work and time they put into it. And yet, most people just complain how they don't listen to the players. It's rude and disrespectful because these guys are putting their hearts and souls into this game and because things aren't done as quickly as they players think they should, they are told they ignoring the issues.

If you are looking for a game that is well done and few problems, then you should only be playing fully released games. If you are patient and understand how games are built, you will understand that last month's complaints are heard and things they are going to change, may not happen for a little while. I'm not trying to sound like we don't appreciate your time and help testing the game. The creator, developers and everyone involved in making Ghost Recon: Online find all the feedback tremendously important and totally appreciate it.

We always appreciate helpful criticism as long as you understand that your timeline of how quickly things should be fixed, is probably a very different timeline that the devs have... That is one thing most people don't understand. I most certainly didn't before I started actually working in the game industry. Closed beta testing means exactly that, EXPECT things not to work right at first, expect to be frustrated at times because it's not how it "should be". That's why it's still in closed beta.

From all the feedback you have given, you obviously care a great deal about the game and the franchise. But please know one thing, I can bet you anything that everyone on works on this game, from GMs all the way up to the devs to the creator of the game, love this game very much. We don't work on this game for the paycheck (but getting paid to do this, i'm pretty grateful!), we work on this game because it is important to us and we love it.

I'm sorry you feel that you don't want to play anymore as you are obviously the kind of person who does indeed want to see this game succeed and feedback from players like that is fantastic. I hope that you can overlook that we are in closed beta testing still and things are far from perfect and stay and enjoy the game. If you do decide to stop playing, well then I hope you will at least come back when the game is released to play again.

99% of things are NOT ignored... Devs timelines are just much different than yours.

[Bugattiboy91]

What can I say in reply to the OP, but /signed. I myself, am also unsure whether or not to return for open beta or even the next phase of CB.

And to the people who say "It's a just a beta." Even betas have standards.

[nabokovfan87]

Hi Nabokofan,

From working on this game and talking with higher ups including devs, I do know one thing for sure, fixing issues that are seen today, aren't going to be fixed immediately. As a matter of fact, the build they just released for TESTING, is from other internal QA tests, not just response from the community. And the truth is, a lot of changes the devs make, are based on internal things they noticed before it even gets released for feedback from players. They are steps ahead of what we see and things that are talked about today will possibly be implemented in future builds and not necessarily the next build you see. This is why testing is so important. Often those who don't have any experience in the gaming industry think that feedback today means implementation tomorrow but that's not how it works. The earliest dates the threads you pointed to, are beginning of April. Your timeline expectations are much different than the reality of game development timelines. I've never written code for a game but I do know that building a game this complex takes a tremendous amount of time. These guys are doing absolutely amazing work and to think they are ignoring your feedback is actually pretty disrespectful, in my opinion. How many games in beta testing, that you know of, have the devs reading the community forums? How many games in beta testing have devs post on the forums??? These guys CARE so much about the game and those who play. They want you guys to love this game because THEY love it. They should be applauded daily for all their hard work and time they put into it. And yet, most people just complain how they don't listen to the players. It's rude and disrespectful because these guys are putting their hearts and souls into this game and because things aren't done as quickly as they players think they should, they are told they ignoring the issues.

If you are looking for a game that is well done and few problems, then you should only be playing fully released games. If you are patient and understand how games are built, you will understand that last month's complaints are heard and things they are going to change, may not happen for a little while. I'm not trying to sound like we don't appreciate your time and help testing the game. The creator, developers and everyone involved in making Ghost Recon: Online find all the feedback tremendously important and totally appreciate it.

We always appreciate helpful criticism as long as you understand that your timeline of how quickly things should be fixed, is probably a very different timeline that the devs have... That is one thing most people don't understand. I most certainly didn't before I started actually working in the game industry. Closed beta testing means exactly that, EXPECT things not to work right at first, expect to be frustrated at times because it's not how it "should be". That's why it's still in closed beta.

From all the feedback you have given, you obviously care a great deal about the game and the franchise. But please know one thing, I can bet you anything that everyone on works on this game, from GMs all the way up to the devs to the creator of the game, love this game very much. We don't work on this game for the paycheck (but getting paid to do this, i'm pretty grateful!), we work on this game because it is important to us and we love it.

I'm sorry you feel that you don't want to play anymore as you are obviously the kind of person who does indeed want to see this game succeed and feedback from players like that is fantastic. I hope that you can overlook that we are in closed beta testing still and things are far from perfect and stay and enjoy the game. If you do decide to stop playing, well then I hope you will at least come back when the game is released to play again.

99% of things are NOT ignored... Devs timelines are just much different than yours.

Hey,

I understand in-depth what goes into making a game. I made some simple ones for school, computer engineer here, and I know that there is a difference between saying it's possible, doing it, and then having people yell and demand things be "fixed" immediately. I understand how to fix things, I know exactly what needs to be done.

Quite honestly, the matchmaking alone could have been fixed in a week. Add some if statements, some more filtering and decision-making, and it's done.

I understand realistic timelines, and I know that within a month, one of the issues should have been addressed, not all of them are time consuming, difficult, but the majority of things I brought up are detrimental to gameplay. They are major issues in my book, and all of them should be on a whiteboard somewhere waiting to be ticked off.

Let me put it this way Suzie, I've tried to wait, be patient, taken crap for saying my opinion, and I'm beyond giving the game any more chances in it's current state. If anything, one of the team leaders reads this and sees the passion and love of the franchise, and pushes a little harder to get specific thing addresses.

That being said, you have my list, my issues, my complaints....

Until then,
-nabokovfan87

These guys are doing absolutely amazing work and to think they are ignoring your feedback is actually pretty disrespectful, in my opinion. How many games in beta testing, that you know of, have the devs reading the community forums? How many games in beta testing have devs post on the forums??? These guys CARE so much about the game and those who play. They want you guys to love this game because THEY love it. They should be applauded daily for all their hard work and time they put into it. And yet, most people just complain how they don't listen to the players. It's rude and disrespectful because these guys are putting their hearts and souls into this game and because things aren't done as quickly as they players think they should, they are told they ignoring the issues.

So now I'm a bad person because I gave my opinion, waited, heard nothing, and complained.

Listen.... Making games is a thankless job, if you make something great, it isn't about the devs, it is about the characters, compelling gameplay, and absolutely about the title on the front of the box, then those in the credits.

Sid Mier, didn't get his name on the front by whining about forum users or fans, he put out games we all loved, and we all bought them.

I LOVE ghost recon, I LOVE rainbow six. I have been playing them for over 20 years. I can tell you the moment I sat down and first played them, what the final mission in GR, taking back the Russian capital was like, and I can tell you even hearing a chime of the soundtrack sends shivers.

I thank those people for those games, I thank Ubi for bringing more of them, but it has been a long 10 years as a fan, and I highly doubt anyone at ubi even knows ghost recon/rainbow six was supposed to be and always will be a first person game.

IT isn't about that, it isn't even about the fact that the majority of games don't live up to what they used to be, but the point is, if you want us all to cheer and chant wonderful things, then listen, respond, and actually work with us to help you as well as you helping us.

[nabokovfan87]

And the reason I posted this in the GENERAL section, was to get more opinions. It isn't feedback, its a gamer saying something to the dev.