Can't Run the GRO Launcher | Forums

[Vip-Sphinx]

Every time I click on the launcher icon on my destop I get this message:


So, I alredy updated my pc with windows update, I followed the link and try to install the .NET 3.5 Framework but nothing works!
I really need some help please, big fan of GR and waiting to play this game and now I can't.

Thanks for your help in advance.
Ps. Using Windows 7 / Internet Explorer 9

[Freelancer852]

Try uninstalling all the .net Framework stuff you have on your PC, reinstall .net Framework 4 and then the one they link to for 3.5.

[Vip-Sphinx]

Ok I tried to uninstall everything then Installed framework 4, but when I got to the link from ubisoft to install the 3.5 SP1 and I click on it, nothing happens.
When I checked the GRO icon I still get the same error. Frustrating, cause this is the only time I can try it out and I can't.

[UbiSusie]

Hey Vip-Sphinx,

Please submit a support ticket so we can help you with this issue. Also please include a DxDiag with your ticket (and your screenshot). If you are unsure of how to retrieve this information, please follow the instructions below: 1. From Windows, click Start->Run
2. In the Open: box, Type DXDIAG
3. Click the save button to save the file as a text file in your Desktop.
4. Click the back button in this browser and attach the file at the bottom of the page.

Thanks!

[Vip-Sphinx]

I created the text file for the DXDIAG but don't know where to put it or inserted. I guess is too late now since the close beta ended on Monday. But I never made it work.

[Freelancer852]

You can still submit a support ticket here:
http://ghostrecononline.us.ubi.com/support/

Attach your DxDiag to it and hopefully support will be able to help out.

[Vip-Sphinx]

Thanks I just submitted the ticket, thanks again for your patience.