technical problems | Forums

[petyros]

i have some problems recently with HoM6
-sometimes i get 'SYNCRONIZE FAILED' at the ubisoft game launcer screen-reinsalling doesnt work
-the savegames i make(not the autosaves) tend to dissapear when i make them and then quit the game a litlle later(to be more precise,they tend to dissapear when i dont play more in order for autosaves to be made after them.If the stay last in the saves made,the dissapear-sometimes even making more autosaves after them doesnt help)
-some other times the game stacks and stops responding-sometimes it responds after a while,some other times it crashes
i have a laptop,with the recomended requirements+ and vista home premium
i would be really glad if you could find a sollution to my problem-especialy the one with the saves(sorry if there was already a post like this which i didnt notise-but i couldnt read all the forum pages )

[pennygod]

Hello petyros



You will need to contact Ubisoft Support so that they can dig a little deeper into the issue that you are having. You can contact them by submitting a support ticket at http://support.ubi.com/ .

[petyros]

txs i ll do that!