Lost reward | Forums

[Cabbygirl]

Today I recieved the 5x20 energy pack from Uplay. Each and every time I loaded a 20 energy my game was lost, I would reload and my energy was gone, all 5 times.

[UBIkawaiiluna]

Today I recieved the 5x20 energy pack from Uplay. Each and every time I loaded a 20 energy my game was lost, I would reload and my energy was gone, all 5 times.

Thanks for your report. Please contact our customer support http://ubisoft.custhelp.com/app/answ...st/p/2070,2454 by "Asking a Question" to get a solution on your account specifically.

[autumntear]

that happens to me also but i still have the uplay energy pack in my inventory but tho its annoyin, i have to re do everything again everytime i use 1 of those pack, its like the game keep seein those pack only gives u 1 energy instead of 20, thats y it keep havin error and have to reload

[UBIkawaiiluna]

that happens to me also but i still have the uplay energy pack in my inventory but tho its annoyin, i have to re do everything again everytime i use 1 of those pack, its like the game keep seein those pack only gives u 1 energy instead of 20, thats y it keep havin error and have to reload

Thanks for your report. Please contact our customer support http://ubisoft.custhelp.com/app/answ...st/p/2070,2454 by "Asking a Question" to get a solution on your account specifically.