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Thread: DO NOT buy this game if you own a laptop!! | Forums

  1. #1
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    DO NOT buy this game if you own a laptop!!

    Hello all,

    Just a warning for those out there researching the game before buying:

    THE MINIMUM REQUIREMENTS LISTED ON STEAM ARE WRONG. THE GAME DOES NOT WORK WITH LAPTOPS. YOU WILL NOT GET A REFUND.

    Unfortunately, it appears that "updated" minimum requirements have been put on the Ubi website, but not updated in the Steam marketplace. The requirements on Steam (and possibly other retailers) are false advertising. Please be careful.
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  2. #2
    I have a 2009 HP laptop and the game runs fine. It may be certain models that don't work (or maybe even simply graphics cards).
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  3. #3
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    Yes, I have seen some stories of it working for some peoples' laptops. But for those that haven't yet bought the game, unfortunately there's no way to check without committing to the purchase (as the demo works!). I just want to warn those out there considering the purchase that Ubi has claimed no responsibility for the game not working on laptops, which may especially come as a surprise to those who are going off of the Minimum Requirements on Steam or on the physical box (which don't mention this fact).
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  4. #4
    Isn't that always a danger with any computer game? I, too, play this on a laptop all the time with no issues (beyond those everyone else is having such as bugs).
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  5. #5
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    Quote Originally Posted by Ralzeen View Post
    Isn't that always a danger with any computer game? I, too, play this on a laptop all the time with no issues (beyond those everyone else is having such as bugs).
    As a PC gamer for 20 years, I can give this an emphatic *NO* This is the first time in 20 years I've encountered this. Having to upgrade to meet minimum requirements has always been a constant process (I'm currently on a 2011 model Dell laptop for exactly those reasons), but this is the first time I've ever looked at the minimum requirements on a marketplace description or game box and they have not given me enough information to determine whether the software I purchase will be useless on my computer or not. Pull up the game's page on Steam and look at the requirements -- is there any way a person, no matter their level of technical knowledge, would be able to determine from those requirements that the game won't run on a laptop that exceeds all of the Recommended Requirements given? It gives no indication of limitations around in-board laptop graphics cards.

    Other than the Minimum Requirements, the purchaser has no way of knowing whether the software they buy will work as advertised -- and if the requirements are false, the company responsible is engaging in false advertising. If a company advertises on the box that their game works on Xbox 360, and a person with a 360 buys it and then finds out when they get home that it doesn't work, and the company website now says it doesn't actually work on 360's except those manufactured after 2011... the purchaser is tricked into buying something he can't use by false advertising. How can the consumer be expected to make a rational decision whether or not to buy something from the information he is given, when the information he is given is incomplete? And if the company refuses to offer refunds, it's basically a gamble to buy their product that you'll be able to match all the hidden requirements.
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  6. #6
    UK Forum Manager Mr_Shade's Avatar
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    Hi guys,

    Do the system requirements not say that laptop cards may work, but are not supported?

    As far as I am aware, steam should say this, as the official site does?



    Some laptops maybe able to play the title however due to differences in the laptop vs desktop cards, it's not always possible to support laptops in all games eg, they require certain shader model support.

    The only advice I can give for games, if you intend to use a laptop, is to check forums and see if anyone else is using the same setup as you, or contact Ubisoft Support and check if your laptop is able to run the game.

    These demanding titles are made with desktop PCs in mind, however the arrival of high spec gaming laptops, do mean that certain ones are able to play - however its impossible to list all makes and models that work, so you may have to do some research.
    Last edited by Mr_Shade; 04-27-2012 at 01:35 PM.
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  7. #7
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    Quote Originally Posted by Mr_Shade View Post
    Hi guys,

    Do the system requirements not say that laptop cards may work, but are not supported?

    As far as I am aware, steam should say this, as the official site does?
    Unfortunately Steam does not say this
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  8. #8
    Yes, it sucks to be in that situation, but it's not Ubisoft's fault if you get information from a source not Ubisoft. Your beef would seem to be with Steam.
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  9. #9
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    Quote Originally Posted by Ralzeen View Post
    Yes, it sucks to be in that situation, but it's not Ubisoft's fault if you get information from a source not Ubisoft. Your beef would seem to be with Steam.
    It depends on whether it's UbiSoft's responsibility to provide Steam with any updates to minimum requirements, or Steam's responsibility to keep up-to-date with requirements as UbiSoft updates them on their website. My guess would be the former; however, I'm currently talking with Steam Support to determine whose responsibility it is, so this information doesn't continue to mislead others.
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  10. #10
    Quote Originally Posted by duwease View Post
    It depends on whether it's UbiSoft's responsibility to provide Steam with any updates to minimum requirements, or Steam's responsibility to keep up-to-date with requirements as UbiSoft updates them on their website. My guess would be the former; however, I'm currently talking with Steam Support to determine whose responsibility it is, so this information doesn't continue to mislead others.
    That's certainly a fair enough point. I just always go to the developer/publisher for info to avoid this issue.
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