Update - 4/30 Servers are Online and Operational! | Forums

[Arad1]

4/30 8:20 pm EDT/5:20 pm PDT

Servers are online!
We are happy to announce that the issue is resolved and that the servers are now online and should operate on the previously announced 24/7 schedule unless otherwise announced.

Thank you for your patience and enjoy playing Ghost Recon Online!

If you have any problems connecting please Contact Customer Service

-Ghost Recon Online Team

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4/30 7:45 pm EDT/4:45 pm PDT

Server Issues, Continued
We are continuing to work on the issue that is preventing the game from going live. We will update when we have more information.

Should you have any questions please Contact Customer Service

-Ghost Recon Online Team

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4/30 6:15 pm EDT/3:15 pm PDT

Server Issues
An issue with our servers is preventing the game from launching at the previously messaged time. We are working on the issue and apologize for any inconvenience.

Should you have any questions please Contact Customer Service

-Ghost Recon Online Team

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4/30 2:35 pm EDT/11:35 am PDT

Hours of Operation
We will be returning to our 24/7 server hours of operation, beginning at 6pm EDT/ 3pm PDT tonight 4/30.


Thank you for your patience and understanding during these last few days. As always, should you have any questions or encounter any technical difficulties please Contact Customer Service

Resolved Issues:
Vivox Up - The voice over IP should now be working properly for all players.

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4/27 4:17 EDT/1:17 pm PDT

The server will be coming back online at 6pm EDT/ 3pm PDT.

Hours of Operation
As we would like to provide you with a stable play experience we will be limiting the weekend server hours of operation temporarily. The temporary hours can be found below:

4/27 -4/29
6pm - 3am EDT
3pm - 12am PDT

On Monday 4/30, we will provide an update on the status of the server by 12pm PDT.

Known Issues:
VOIP Down - The voice over IP functions in-game may not be working properly.

Should you have any questions please Contact Customer Service

-Ghost Recon Online Team

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4/27 12:30pm EDT / 9:30 am PDT
The technical teams are still investigating multiple issues with the server. We will update you with more information as the day progresses.

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4/26 4:00pm EDT / 1:00 pm PDT
Servers were restarted, but are offline for the public. There are some issues occurring that need to be looked into

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4/26 2:26pm EDT/11:26am PDT
We will be restarting the servers at 2:35pm EDT /11:35 am EDT

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4/26 2:04pm EDT/11:04am PDT

We are currently working to fix the below issues:
Long matchmaking times
Players unable to spawn once in-match
Difficulty logging into the game
The technical teams are still investigating the issues, and we will be providing updates as soon as we know more information. We appreciate your patience in this matter, and we will keep you updated.Should you have any questions or issues please, Contact Customer Service

.-Ghost Recon Online Team

[JasonWeis]

The updates are well appreciated.

EDIT: How long does it take for the servers to restart?

[DexiKiix]

Thanks for the update.

@Jason, in my past experience w/ other games it can take anywhere from 5 to 30 minutes. 30 being on the more large-scale side, so probably closer to 5.

[Sowexly]

Thanks for the update

@Jason about 10-30 minutes I would expect.

[DexiKiix]

Thanks for the update

@Jason about 10-30 minutes I would expect.

o.0

[Arad1]

What a crazy couple of days. Servers are being restarted as we speak.

[LiquidX74]

Hopefully the 3400 RP I ground out yesterday isn't wiped out again

[DexiKiix]

What a crazy couple of days. Servers are being restarted as we speak.

Thought that said ******ed and was going to agree.

[LiquidX74]

Also, it may be worth noting, that though I think you stated voip would be unavailable when the servers came up yesterday, voip seemed fully functional and worked fine.

Maybe I misread the post yesterday though - I did only skim it until I saw 'servers are up' :P

[Arad1]

Heya Liquid,

I was told that the VIVOX servers that host our voip, were to be down. It's good that it wasn't true...I guess lol.