Thread: 1.3 patch won't install - message says HOMM6 "not yet installed" | Forums

  1. #1

    1.3 patch won't install - message says HOMM6 "not yet installed"

    Won't work through the downloaded .exe file or through running gu.exe. Either way, I get the message that HOMM6 is "not yet installed."

    Two other odd details. First, when I run gu.exe, the message that comes up as it's trying to install relates to the "closed public beta." Second, I think the patch downloaded through Steam on the first day it was released. Nonetheless, the game won't update.

    Can anyone help me?
    Share this post

  2. #2
    Bueller? Bueller?
    Share this post

  3. #3
    This is clearly a weird Steam problem. Have tried contacting Steam support.
    Share this post

  4. #4
    Ubi-MoshiMoshi's Avatar Community Representative
    Join Date
    Nov 2011
    Location
    EMEA CRC
    Posts
    20,214
    Hi, yes please contact Steam support or you can contact Technical Support through the link in my signature.
    Share this post

  5. #5
    I guess you have both beta client and heroes 6 game installed. Maybe you should try to uninstall beta client and main game ad delete folders created by game (install folder, profiles ect)
    after that please try to install game - it should work fine
    Share this post