1.3 patch won't install - message says HOMM6 "not yet installed" | Forums

[shop5F43AB863]

Won't work through the downloaded .exe file or through running gu.exe. Either way, I get the message that HOMM6 is "not yet installed."

Two other odd details. First, when I run gu.exe, the message that comes up as it's trying to install relates to the "closed public beta." Second, I think the patch downloaded through Steam on the first day it was released. Nonetheless, the game won't update.

Can anyone help me?

[shop5F43AB863]

Bueller? Bueller?

[shop5F43AB863]

This is clearly a weird Steam problem. Have tried contacting Steam support.

[Ubi-Mush]

Hi, yes please contact Steam support or you can contact Technical Support through the link in my signature.

[beerfield]

I guess you have both beta client and heroes 6 game installed. Maybe you should try to uninstall beta client and main game ad delete folders created by game (install folder, profiles ect)
after that please try to install game - it should work fine