Update 4/25 5:07 EDT/2:07 pm PDT
The server is now back online.
IMPORTANT: Data RollbackUnfortunately this issue has caused a small amount of data loss. All player progress from Monday 4/23 5am EDT to about 4/23 9pm EDT has been lost. We understand that this is not ideal, and we will work toward avoiding issues such as this in the future. As this issue affects all players there will not be any individual compensation of items given via Customer service, to any player.
As a result, please redeem this coupon in-game for some items.
Known issues:VOIP Disabled - Currently VOIP is disabled, meaning that you will be unable to use the speak function to communicate with your team. This is a temporary issue, and we are actively working to provide a fix.
Registrations - It is possible that any players that registered for the game during downtime, may need to register again, As we move forward from this downtime, you may experience other anomalies in the game.
Should you have any questions, concerns or encounter any other issues please create a Bug Report, and contact Contact Customer Service
Update 4/25 11:27pm PDTThe technical teams are continuing to investigate the server issues. As of right now, the server will remain down until further notice.
Update 4/24 8:25pm PDTThe server is currently down for maintenance. The server will remain down until tomorrow 4/25. We will provide an update on the status of the server by, 4/25 3pm EDT/12pm PDT. Thank you for your patience in this matter, as our team works hard to resolve these issues.Should you have any questions or issues please, Contact Customer Service.
Update 4/24 2:50pm PDTApologies, Servers are still in maintenance mode. Will let you know when they are back up.
Dear players,Due to sever issues this morning we are bringing the servers down for an unexpected maintenance. We wish to thank you for your patience while we resolve this issue.The servers will be going offline at 12:00PM EDT today.We are working hard to restore the servers as soon as it is possible.Thank you,The Ghost Recon Online Team