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Thread: csi hard evidence problem | Forums

  1. #1
    Junior Member swasch61's Avatar
    Join Date
    Apr 2012

    csi hard evidence problem


    just installed on my laptop, running windows 7. did the training level and exited out of training just as game told me to. went to new game, put in my name for investigator, clicked done. It then asked me if I wanted to do the training level and I said no and it wouldn't go any further, just kept asking for investigator name. Okay, tried again and said yes to training just in case the problem was that I did it out of sequence, however it did the same thing. Can't even get to the first case. Anyone know what I need to be doing or what I am doing wrong?

  2. #2
    Ubisoft Support Staff NCSA pennygod's Avatar
    Join Date
    Oct 2008
    Hey swasch61

    If you would post your dxdiag information so that we can take a closer look. We can then troubleshoot and hopefully resolve your issue.

    1. From Windows, click Start -> Run (XP), Start Search (Vista), or Search Programs and Files (Win 7). (Alternately, press the Windows key and the "R" key at the same time.)
    2. In the Open box, type "dxdiag" (without the quotes) and click OK.
    3. Once the DXDIAG file is open, click on the "save all information...” ****on.
    4. Click the save ****on to save the file as a text file to your Desktop.

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