Results 1 to 6 of 6

Thread: Ubisoft's Launcher crashes!!!-Help | Forums

  1. #1

    Ubisoft's Launcher crashes!!!-Help

    Every time I try to play assassin's creed 2 on my PC, it updates my game launcher. This is fine with me, but it downloads 3/4 of the file and then it crashes. I uninstalled the game and reinstalled the game and installed the latest patch. During the game launcher updating stage, when it gets to the red line it just crashes. Please help!

    My PC is Window 7 Utimate.
    Reply With Quote Reply With Quote

  2. #2
    Ubisoft Support Staff NCSA Csmokey's Avatar
    Join Date
    Apr 2012
    Posts
    41
    Hi Shazamnick,

    Try to visit the following link and manually uninstall and reinstall the game launcher that is linked from there.

    http://ubisoft.custhelp.com/app/answ...ail/a_id/14404

    Let me know if that helps
    Reply With Quote Reply With Quote

  3. #3

    hi

    Quote Originally Posted by Csmokey View Post
    Hi Shazamnick,

    Try to visit the following link and manually uninstall and reinstall the game launcher that is linked from there.

    http://ubisoft.custhelp.com/app/answ...ail/a_id/14404

    Let me know if that helps
    Tks it works, wonderful advice.

    Got a problem, it wont let me log in even my ID and password are correct. Any advice on this?
    Reply With Quote Reply With Quote

  4. #4
    Ubisoft Support Staff NCSA Csmokey's Avatar
    Join Date
    Apr 2012
    Posts
    41
    Glad we got your launcher issue taken care of.

    Now for the login issue I have a few suggestions:

    If you have played the game before and entered your activation code you will need to ensure that you are using the same Uplay account username and password that you used when you first played the game.

    If that is not the issue you are having you may be having a problem with the game launcher being unable to communicate through your network.

    What error message are you getting when you enter the username and password ?
    Reply With Quote Reply With Quote

  5. #5
    Problem solved, tks. It is a wonderful game.

    buona giornata
    Reply With Quote Reply With Quote

  6. #6
    Banned
    Join Date
    Jun 2012
    Location
    Pakistan
    Posts
    72
    Thanks for giving such a nice information and help. Keep it up.
    Reply With Quote Reply With Quote

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •