Email bonus- invalid url | Forums

[Kamrynn]

I received 2 emails today, thanking me for being a closed beta tester... and was given a bonus, BUT... when you click on the redeem b utton on it, goes to a blank page saying invalid url....Looks like a bundle of money, a battery ( energy?) and a can that says Capsule on it... am I now not going to get these items or how will this be fixed.

[Renate766]

same

[UBI-ADreamer]

Thank you! We'll look into this!

[riverdee]

I received an email offering a full energy refill...when I clicked the link..............invalid code

[weegie_bored]

Found this thread when searching for help, having had the same problem with a couple of emails I received (probably the same ones), and think I've discovered the problem. Having clicked on the links again today (don't know what I thought might have changed), I noticed "%20" at the end of both addresses: if you delete it, the links seem to work; albeit too late to fill in the survey & get the GRFS theme

[ubi-captherp]

Thank you for your note. Sorry to anyone who had problems.

[April-Ranee]

Well at least you all are getting the emails...my husband also plays the game, today he got a free panacea pill...and I still have gotten nothing.

[ubi-captherp]

If you believe you have not received anything that you should have received, please send a request to Support using the information at the following link: http://forums.ubi.com/showthread.php...ontact-Support .

Best,
House MD Team