Patch 1.3: delay | Forums

[Ubi_Irina]

Hello Heroes,

While patch 1.3 is on its way, unfortunately it will not be released this week as announced previously. We are aiming at releasing it when the quality will meet our expectations.
We would like to give you a sneak peek of what’s going on on this side and explain why the patch is delayed.

As it has been already stated about a month ago, we are currently working hard on fixing the game and our commitment to improving, correcting, enhancing Heroes 6 remains untouched. We can see that you are waiting to see the result of our work and we are doing our best to deliver the best quality product in time accordingly to release planning.

After being developed, the patch has to undergo several technical tests. Should any issue surface, the patch goes back to developers to be fixed before release.
Now that you know the process, we can tell you that tests of the patch 1.3 were not successful: what explains the delay. Unfortunately, the dev & QC team are struggling with some network issues that are very time consuming to track and fix. Those issues keep us from releasing the patch in the wild, as some feature would just not work under certain conditions. We are currently thinking of a practical way to get the patch to you as soon as possible.
We will keep you updated about it.

We would like to apologize for the delay.

Best regards,

The M&M team

[adrianstefan14]

@Irina : Better tell us that Black Hole is dead,and you do not have enough developers to make the patch stable.Don't keep the fans in the dark anymore!

[Ubi_Irina]

Hello @adrianstefan14,

actually we can't confirm this information as there is no any official statement about it.
Don't worry, there is a fully dedicated team working on the patch, it will be released as planned (with a delay, but the work is in progress!).

@Irina : Better tell us that Black Hole is dead,and you do not have enough developers to make the patch stable.Don't keep the fans in the dark anymore!

[adrianstefan14]

I am glad to hear that and I am still waiting for the official statement about BH.

[Dreed89]

Hello Heroes,

While patch 1.3 is on its way, unfortunately it will not be released this week as announced previously.

No, it wasn't announced previously. What was announced was that the patch wouldn't be ready for the PREVIOUS week even though it was scheduled to be ready. Don't play with words please.

Also, we know that everything is first developed and then tested. That's not a shocking reason, it is same for every software company. When I was reading your post and came to the point "explain why the patch is delayed," I was expecting a detailed information on Ubisoft's dedication (which is nonexistent) for this game. Believe me, there are hundreds of bugs/typos that could be fixed with a change of 1 line of code and even those bugs are still not fixed for months.

The game is just very poorly developed and the technical support team cannot solve problems.

[Gabryelxxx]

Hello Heroes,

While patch 1.3 is on its way, unfortunately it will not be released this week as announced previously. We are aiming at releasing it when the quality will meet our expectations.
We would like to give you a sneak peek of what’s going on on this side and explain why the patch is delayed.

As it has been already stated about a month ago, we are currently working hard on fixing the game and our commitment to improving, correcting, enhancing Heroes 6 remains untouched. We can see that you are waiting to see the result of our work and we are doing our best to deliver the best quality product in time accordingly to release planning.

After being developed, the patch has to undergo several technical tests. Should any issue surface, the patch goes back to developers to be fixed before release.
Now that you know the process, we can tell you that tests of the patch 1.3 were not successful: what explains the delay. Unfortunately, the dev & QC team are struggling with some network issues that are very time consuming to track and fix. Those issues keep us from releasing the patch in the wild, as some feature would just not work under certain conditions. We are currently thinking of a practical way to get the patch to you as soon as possible.
We will keep you updated about it.

We would like to apologize for the delay.

Best regards,

The M&M team

Dont you think it would have been normal to post this ~ 2 weeks ago when the date of the patch was clearly missed and people started getting upset ? I mean you did apologize for the lack of communication in the patch announcement and then went back to complete silence ? Also what was the big news you promised in the last patch announcement ? Honestly, dont you think(here i'm not asking you as a person i'm asking you, the ubisoft representative) it would be wiser now to cut your losses and admit black hole is going under and a new team is trying to figure out how to patch the game. You would recive alot more understanding from the community and alot more patience.

[lomvartus]

Unfortunately, the dev & QC team are struggling with some network issues that are very time consuming to track and fix. Those issues keep us from releasing the patch in the wild, as some feature would just not work under certain conditions. We are currently thinking of a practical way to get the patch to you as soon as possible.
We will keep you updated about it.

Guess what.. the s-h-i-t DRM blocks the way so the game works. All that we ask for to remove the Conflux. Why dont u remove it forever and we all be happy? IT DOESNT WORK

[SepSpring]

Greetings, Irina! Tell us, please, will the patch 1.3 be combined with the 1.4 one? Or they will stay separate?

[Miekk4]

Greetings, Irina! Tell us, please, will the patch 1.3 be combined with the 1.4 one? Or they will stay separate?

If it's gonna be a bigger patch from 1.21 to 1.4 we get the patch at the end of July if we're really lucky. I've been rather optimistic about until the delay before Easter Holidays, now I'm truly sorry that this unfortunate event had come one of my favorite game series. Ubisoft claims they are eager to make the game better but give absolutely nothing to prove it. I believe I speak on the behalf of so many of us: our hopes are not high.

[znork]

they cant be the problem as irina stated is that they are having problems withe some oline aspects of the game. patche 1.4 is beeing worked on and will be sepret patch. I would think we can expect that som where in the future.

Rember that irina can just publish stuff that has been checked doubeld check stamped de stamped numbered and filed, when it comes to busniss side of this game aka what happend to bh and thinks like that.