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  1. #1
    Junior Member
    Join Date
    Jun 2011
    Posts
    3

    H6 Problem to start game

    hey folks, got a problem all of a sudden, one day im playing regularly and the next i get an error aparently and i cant play the game
    the ubisoft launcer actually launches, i get to where i can press the Play ****on, and thats where it crashes

    any ideas?
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  2. #2
    Ubisoft Support Staff NCSA pennygod's Avatar
    Join Date
    Oct 2008
    Posts
    727
    Hey mariosyi



    What error are you getting when you trying to launch?
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  3. #3
    Junior Member
    Join Date
    Apr 2012
    Posts
    12
    Hi, I have the same problem. Application crashes, when I press "PLAY" on Ubisoft Launcher.

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: Might & Magic Heroes VI.exe
    Application Version: 1.2.1.0
    Application Timestamp: 4f030959
    Fault Module Name: Might & Magic Heroes VI.exe
    Fault Module Version: 1.2.1.0
    Module Timestamp error: 4f030959
    Exception Code: c0000005
    Exception Offset: 002a5c59
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1045
    Additional Information 1: 0a9e
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information 3: 0a9e
    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
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  4. #4
    Ubisoft Support Staff NCSA pennygod's Avatar
    Join Date
    Oct 2008
    Posts
    727
    If you would post your dxdiag information we can check and see what could be causing the application crash that you are receiving.


    1. From Windows, click Start -> Run (XP), Start Search (Vista), or Search Programs and Files (Win 7). (Alternately, press the Windows key and the "R" key at the same time.)
    2. In the Open box, type "dxdiag" (without the quotes) and click OK.
    3. Once the DXDIAG file is open, click on the "save all information...” ****on.
    4. Click the save ****on to save the file as a text file to your Desktop.
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  5. #5
    Junior Member
    Join Date
    Apr 2012
    Posts
    12
    Information can be partly in Polish. The text that I have copied is too long, so I divided into two parts.

    Part 1:

    ------------------
    System Information
    ------------------
    Time of this report: 4/10/2012, 20:37:33
    Machine name: Patryk-Komputer
    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7600) (7600.win7_gdr.111118-2330)
    Language: Polish (Regional Setting: Polish)
    System Manufacturer: PC-FACTORY
    System Model: System Product Name
    BIOS: BIOS Date: 07/16/10 18:05:51 Ver: 08.00.15
    Processor: Intel(R) Core(TM) i5 CPU 650 @ 3.20GHz (4 CPUs), ~3.2GHz
    Memory: 4096MB RAM
    Available OS Memory: 3960MB RAM
    Page File: 2413MB used, 1743MB available
    Windows Dir: C:\windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7600.16385 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Sound Tab 3: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: NVIDIA GeForce GTS 450
    Manufacturer: NVIDIA
    Chip type: GeForce GTS 450
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_0DC4&SUBSYS_040110B0&REV_A1
    Display Memory: 2716 MB
    Dedicated Memory: 993 MB
    Shared Memory: 1723 MB
    Current Mode: 1280 x 800 (32 bit) (60Hz)
    Monitor Name: Rodzajowy monitor PnP
    Monitor Model: SyncMaster
    Monitor Id: SAM02AD
    Native Mode: 1440 x 900(p) (59.887Hz)
    Output Type: HD15
    Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,n vwgf2um,nvwgf2um
    Driver File Version: 8.17.0012.9610 (English)
    Driver Version: 8.17.12.9610
    DDI Version: 10.1
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 3/1/2012 02:02:00, 17642816 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71E3E-4E84-11CF-8A56-0D241FC2C535}
    Vendor ID: 0x10DE
    Device ID: 0x0DC4
    SubSys ID: 0x040110B0
    Revision ID: 0x00A1
    Driver Strong Name: oem37.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section0 15:8.17.12.9610ci\ven_10de&dev_0dc4
    Rank Of Driver: 00E62001
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
    Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    D3D9 Overlay: Supported
    DXVA-HD: Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    Sound Devices
    -------------
    Description: Głośniki (VIA High Definition Audio)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0397&SUBSYS_10438415& REV_1000
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: viahduaa.sys
    Driver Version: 6.00.0001.7900 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 1/11/2010 12:05:20, 1290752 bytes
    Other Files:
    Driver Provider: VIA Technologies, Inc.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: HD Audio HDMI out (VIA High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_1106&DEV_0397&SUBSYS_10438415& REV_1000
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: viahduaa.sys
    Driver Version: 6.00.0001.7900 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 1/11/2010 12:05:20, 1290752 bytes
    Other Files:
    Driver Provider: VIA Technologies, Inc.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Line 1 (Icon7 vLife audio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: SW\{AF4DB79B-D163-492a-A2A3-5B1864457EC4}
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: Icon7VAC.sys
    Driver Version: ()
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 3/19/2007 17:02:32, 49664 bytes
    Other Files:
    Driver Provider: Reallusion Inc.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
    Description: Mic 1 (Icon7 vLife audio)
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: Icon7VAC.sys
    Driver Version: ()
    Driver Attributes: Final Retail
    Date and Size: 3/19/2007 17:02:32, 49664 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    Description: Line 1 (Icon7 vLife audio)
    Default Sound Capture: No
    Default Voice Capture: No
    Driver Name: Icon7VAC.sys
    Driver Version: ()
    Driver Attributes: Final Retail
    Date and Size: 3/19/2007 17:02:32, 49664 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mysz
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Klawiatura
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Poll w/ Interrupt: No

    -----------
    USB Devices
    -----------
    + Główny koncentrator USB
    | Vendor/Product ID: 0x8086, 0x3B34
    | Matching Device ID: usb\root_hub20
    | Service: usbhub
    |
    +-+ Generic USB Hub
    | | Vendor/Product ID: 0x8087, 0x0020
    | | Location: Port_#0001.Hub_#0002
    | | Matching Device ID: usb\class_09
    | | Service: usbhub
    | |
    | +-+ Urządzenie wejściowe USB
    | | | Vendor/Product ID: 0x04F2, 0x0116
    | | | Location: Port_#0003.Hub_#0003
    | | | Matching Device ID: generic_hid_device
    | | | Service: HidUsb
    | | |
    | | +-+ Urządzenie klawiatury HID
    | | | | Vendor/Product ID: 0x04F2, 0x0116
    | | | | Matching Device ID: hid_device_system_keyboard
    | | | | Service: kbdhid

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + Sterownik klawiatury serwera terminali
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    |
    + Mysz Microsoft PS/2
    | Matching Device ID: *pnp0f03
    | Service: i8042prt
    |
    + Sterownik myszy serwera terminali
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 665.7 GB
    Total Space: 937.8 GB
    File System: NTFS
    Model: Hitachi HDS721010CLA332 ATA Device

    Drive: Q:
    Model: n/a

    Drive: D:
    Model: TSSTcorp CDDVDW SH-S223C ATA Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (Polish), , 0 bytes

    Drive: E:
    Model: DTSOFT Virtual CdRom Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (Polish), , 0 bytes

    --------------
    System Devices
    --------------
    Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34
    Device ID: PCI\VEN_8086&DEV_3B34&SUBSYS_83831043&REV_06\3&115 83659&2&E8
    Driver: n/a

    Name: Standardowy podwójny kontroler PCI IDE
    Device ID: PCI\VEN_197B&DEV_2368&SUBSYS_827E1043&REV_00\4&2DB 6997B&0&00E4
    Driver: n/a

    Name: Intel(R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30
    Device ID: PCI\VEN_8086&DEV_3B30&SUBSYS_83831043&REV_06\3&115 83659&2&FB
    Driver: n/a

    Name: ASUS 802.11n Wireless LAN Card
    Device ID: PCI\VEN_1814&DEV_0781&SUBSYS_130F1043&REV_00\4&244 048BB&0&00E0
    Driver: n/a

    Name: Intel(R) Management Engine Interface
    Device ID: PCI\VEN_8086&DEV_3B64&SUBSYS_83831043&REV_06\3&115 83659&2&B0
    Driver: n/a

    Name: Intel(R) 5 Series/3400 Series Chipset Family 2 port Serial ATA Storage Controller - 3B26
    Device ID: PCI\VEN_8086&DEV_3B26&SUBSYS_83831043&REV_06\3&115 83659&2&FD
    Driver: n/a

    Name: Realtek PCIe GBE Family Controller
    Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_83A31043&REV_03\4&1E1 F391B&0&00E5
    Driver: n/a

    Name: Kontroler zgodny ze standardem High Definition Audio
    Device ID: PCI\VEN_8086&DEV_3B56&SUBSYS_84151043&REV_06\3&115 83659&2&D8
    Driver: n/a

    Name: Intel(R) 5 Series/3400 Series Chipset Family 4 port Serial ATA Storage Controller - 3B20
    Device ID: PCI\VEN_8086&DEV_3B20&SUBSYS_83831043&REV_06\3&115 83659&2&FA
    Driver: n/a

    Name: NVIDIA GeForce GTS 450
    Device ID: PCI\VEN_10DE&DEV_0DC4&SUBSYS_040110B0&REV_A1\4&1A9 64681&0&0008
    Driver: n/a

    Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 6 - 3B4C
    Device ID: PCI\VEN_8086&DEV_3B4C&SUBSYS_83831043&REV_06\3&115 83659&2&E5
    Driver: n/a

    Name: Intel(R) H55 Express Chipset LPC Interface Controller - 3B06
    Device ID: PCI\VEN_8086&DEV_3B06&SUBSYS_83831043&REV_06\3&115 83659&2&F8
    Driver: n/a

    Name: Kontroler zgodny ze standardem High Definition Audio
    Device ID: PCI\VEN_10DE&DEV_0BE9&SUBSYS_040110B0&REV_A1\4&1A9 64681&0&0108
    Driver: n/a

    Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 5 - 3B4A
    Device ID: PCI\VEN_8086&DEV_3B4A&SUBSYS_83831043&REV_06\3&115 83659&2&E4
    Driver: n/a

    Name: Mostek (bridge) Intel(R) 82801 PCI - 244E
    Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_83831043&REV_A6\3&115 83659&2&F0
    Driver: n/a

    Name: Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42
    Device ID: PCI\VEN_8086&DEV_3B42&SUBSYS_83831043&REV_06\3&115 83659&2&E0
    Driver: n/a

    Name: Intel(R) processor PCI Express Root Port - 0041
    Device ID: PCI\VEN_8086&DEV_0041&SUBSYS_83831043&REV_12\3&115 83659&2&08
    Driver: n/a

    Name: Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C
    Device ID: PCI\VEN_8086&DEV_3B3C&SUBSYS_83831043&REV_06\3&115 83659&2&D0
    Driver: n/a

    Name: Intel(R) processor DRAM Controller - 0040
    Device ID: PCI\VEN_8086&DEV_0040&SUBSYS_83831043&REV_12\3&115 83659&2&00
    Driver: n/a
    Last edited by AarkanPL; 04-10-2012 at 07:51 PM.
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  6. #6
    Junior Member
    Join Date
    Apr 2012
    Posts
    12
    Part 2:
    ------------------
    DirectShow Filters
    ------------------

    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7600.16385
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7600.16385
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7600.16385
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7600.16385
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7600.16597
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
    ffdshow Video Decoder,0xff800001,2,1,ffdshow.ax,1.01.3509.0000
    WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
    Record Queue,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.1109
    WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.110 9
    WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,15.04.3508.1 109
    WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.11 09
    WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,15.04.3508.110 9
    WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3508.110 9
    ffdshow DXVA Video Decoder,0xff800002,2,1,ffdshow.ax,1.01.3509.0000
    ffdshow raw video filter,0x00200000,2,1,ffdshow.ax,1.01.3509.0000
    ffdshow Audio Decoder,0xff800001,1,1,ffdshow.ax,1.01.3509.0000
    DV Muxer,0x00400000,0,0,qdv.dll,6.06.7600.16385
    MPC - Mpeg Source (Gabest),0x00400000,0,0,MpegSplitter.ax,1.03.2116. 0000
    Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7600.1690 5
    WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7600.16385
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7600.1638 5
    AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7600.16905
    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7600.16905
    SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7 600.16724
    Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0 000
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7600.16724
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7600. 16724
    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.1 6905
    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7600.16905
    SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7600.16905
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7600.1672 4
    MPC - MP4 Source,0x00600000,0,0,MP4Splitter.ax,1.03.2116.000 0
    Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7600.16385
    AsyncEx,0x00200000,0,1,AsyncEx.ax,
    SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7600.1672 4
    Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16 385
    File Source (MP3),0x00400000,0,1,MP3Source.ax,
    MPC - FLV Splitter (Gabest),0x00600000,1,1,FLVSplitter.ax,1.03.2116.0 000
    Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16905
    MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7600.16905
    PlayReady DMO Wrapper,0x00600002,1,1,PRDMOW~1.DLL,1.03.2297.0000
    DV Splitter,0x00600000,1,2,qdv.dll,6.06.7600.16385
    Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7600.16905
    MS PR Source Filter,0x00200000,0,2,PRSource.dll,1.03.2297.0000
    Haali Media Splitter,0x00800001,0,1,splitter.ax,1.10.0175.0000
    Haali Media Splitter (AR),0x00400000,1,1,splitter.ax,1.10.0175.0000
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7600.16 385
    MPC - MP4 Splitter,0x00600000,1,1,MP4Splitter.ax,1.03.2116.0 000
    ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7600.16905
    Video Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16905
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7600.16724
    Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7600.16905
    Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7600.16905
    Video Renderer,0x00400000,1,0,quartz.dll,6.06.7600.16905
    Haali Video Renderer,0x00200000,1,0,dxr.dll,
    File Writer,0x00200000,1,0,WLXVAFilt.dll,15.04.3508.110 9
    VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7600.16385
    WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7600.16385
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7600.1638 5
    File writer,0x00200000,1,0,qcap.dll,6.06.7600.16385
    iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7600.16385
    iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7600.16385
    Haali Simple Media Splitter,0x00200000,0,1,splitter.ax,1.10.0175.0000
    DirectVobSub,0x00200000,2,1,vsfilter.dll,2.39.0005 .0003
    DirectVobSub (auto-loading version),0x00800002,2,1,vsfilter.dll,2.39.0005.000 3
    DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7600.16905
    Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7600.16905
    Haali Matroska Muxer,0x00200000,1,0,splitter.ax,1.10.0175.0000
    AVI Draw,0x00600064,9,1,quartz.dll,6.06.7600.16905
    RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
    Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16 385
    WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7600.16385
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7600 .16724
    DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7600.16385
    ffdshow Audio Processor,0x00200000,1,1,ffdshow.ax,1.01.3509.0000
    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7600.1 6385
    Null Renderer,0x00200000,1,0,qedit.dll,6.06.7600.16385
    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7600.16867
    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7600.1638 5
    MPC - FLV Source (Gabest),0x00600000,0,0,FLVSplitter.ax,1.03.2116.0 000
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.760 0.16724
    Smart Tee,0x00200000,1,2,qcap.dll,6.06.7600.16385
    Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7600.16905
    AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.1 6905
    AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7600.16905
    MPC - MPEG4 Video Splitter,0x00600000,1,1,MP4Splitter.ax,1.03.2116.0 000
    Wave Parser,0x00400000,1,1,quartz.dll,6.06.7600.16905
    MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7600.16905
    Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7600.16905
    File stream renderer,0x00400000,1,1,quartz.dll,6.06.7600.16905
    ffdshow subtitles filter,0x00200000,2,1,ffdshow.ax,1.01.3509.0000
    MPC - Mpeg Splitter (Gabest),0x00400001,1,1,MpegSplitter.ax,1.03.2116. 0000
    Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0 000
    StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7600 .16724
    AVI Mux,0x00200000,1,0,qcap.dll,6.06.7600.16385
    MPC - MPEG4 Video Source,0x00600000,0,0,MP4Splitter.ax,1.03.2116.000 0
    Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7600.16905
    File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7600.16905
    File Source (URL),0x00400000,0,1,quartz.dll,6.06.7600.16905
    WebM VP8 Decoder Filter,0x00600000,1,1,vp8decoder.dll,0.09.0009.000 0
    Haali Video Sink,0x00200000,1,0,splitter.ax,1.10.0175.0000
    Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7600.16385
    Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7600.16385
    BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7600.16867
    MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7600.16905

    WDM Streaming Tee/Splitter Devices:
    Konwerter Tee/Sink-to-Sink,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

    Video Compressors:
    WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
    WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
    MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
    DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7600.16385
    ffdshow video encoder,0x00100000,1,1,ffdshow.ax,1.01.3509.0000
    MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7600.169 05
    Koder-dekoder Cinepak firmy Radius,0x00200000,1,1,qcap.dll,6.06.7600.16385
    Fraps Video Decompressor,0x00200000,1,1,qcap.dll,6.06.7600.163 85
    Koder-dekoder Intel IYUV,0x00200000,1,1,qcap.dll,6.06.7600.16385
    Koder-dekoder Intel IYUV,0x00200000,1,1,qcap.dll,6.06.7600.16385
    Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7600.16385
    Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7600.16385

    Audio Compressors:
    WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
    WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
    IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16905
    PCM,0x00200000,1,1,quartz.dll,6.06.7600.16905
    Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16905
    GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7600.16905
    Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7600.16905
    CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7600.16905
    CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7600.16905
    MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7600.16905

    Audio Capture Sources:
    Mic 1 (Icon7 vLife audio),0x00200000,0,0,qcap.dll,6.06.7600.16385
    Line 1 (Icon7 vLife audio),0x00200000,0,0,qcap.dll,6.06.7600.16385

    PBDA CP Filters:
    PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7600.16 724
    PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16 724
    PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16 724

    Midi Renderers:
    Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7600.16905
    Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7600.16905

    WDM Streaming Capture Devices:
    VIA HD Audio Input,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
    Icon7 Virtual Audio 1,0x00200000,2,2,ksproxy.ax,6.01.7600.16385

    WDM Streaming Rendering Devices:
    HD Audio HDMI out,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
    VIA HD Audio Output,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
    Icon7 Virtual Audio 1,0x00200000,2,2,ksproxy.ax,6.01.7600.16385

    BDA Network Providers:
    Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16867
    Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16867
    Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16867
    Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16867
    Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7600.16867

    Video Capture Sources:
    Icon7 vLife webcam,0x00200000,0,1,Icon7vLifeCam.ocx,1.00.0000. 0001

    Multi-Instance Capable VBI Codecs:
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385

    BDA Transport Information Renderers:
    BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7600.16867
    MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7600.16867

    BDA CP/CA Filters:
    Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7600.16899
    Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7600.16899
    PTFilter,0x00200000,0,0,EncDec.dll,6.06.7600.16899
    XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7600.16899

    WDM Streaming Communication Transforms:
    Konwerter Tee/Sink-to-Sink,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

    Audio Renderers:
    Głośniki (VIA High Definition A,0x00200000,1,0,quartz.dll,6.06.7600.16905
    Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7600.16905
    Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7600.16905
    DirectSound: Głośniki (VIA High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7600.16905
    DirectSound: HD Audio HDMI out (VIA High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7600.16905
    DirectSound: Line 1 (Icon7 vLife audio),0x00200000,1,0,quartz.dll,6.06.7600.16905
    HD Audio HDMI out (VIA High Def,0x00200000,1,0,quartz.dll,6.06.7600.16905
    Line 1 (Icon7 vLife audio),0x00200000,1,0,quartz.dll,6.06.7600.16905

    ---------------
    EVR Power Information
    ---------------
    Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
    Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
    Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
    PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0
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  7. #7
    Ubisoft Support Staff NCSA pennygod's Avatar
    Join Date
    Oct 2008
    Posts
    727
    Hey AarkanPL



    Everything seems to be in order with the information that you have on your system and it looks like you should play the game fine.

    What you will need to do at this point is contact Ubisoft Support http://support.ubi.com/ so that they can diagnose the issue further.
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  8. #8
    Junior Member
    Join Date
    Apr 2012
    Posts
    12
    I think I found a solution. I removed the folder with my profile in H6 from Documents. The game is working and all saves of the game remaining.
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  9. #9
    Ubisoft Support Staff NCSA pennygod's Avatar
    Join Date
    Oct 2008
    Posts
    727
    Thanks for the update!



    I will pass this resolution along to the dev department.
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