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Thread: Bought a new copy AC:R and No Uplay Passport code! | Forums

  1. #1

    Bought a new copy AC:R and No Uplay Passport code!

    I bought a brand new copy of AC:R this week from play.com. I opened it to find no pamphlet in the box that is suppose to contain the Uplay passcode so I am left with half a game and wasted money. I have contacted Play.com and they have advised me to contact the game publisher directly. Is there any specific procedure for this issue?
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  2. #2
    For all codes issues, you will have to contact our support team via http://support.ubi.com (direct link to the form: http://ubisoft-en.custhelp.com/app/ask). Make sure you attach a proof of purchase and they will be able to sort out this issue with you. Let us know how it goes.
    Uplay Community Developer
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  3. #3
    Brilliant thanks for that.
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