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Thread: How do i change my Uplay/Ubisoft email used? | Forums

  1. #51
    Community Manager Ubi-Mush's Avatar
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    Hi and welcome to the forums, please open a ticket with Technical Support http://support.ubisoft.com/
    Ubisoft Community Manager

    Technical Support
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  2. #52
    Junior Member
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    Every time I try to change my email it says "The email address has not been changed because one or more parameters are invalid." Help?
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  3. #53
    Community Manager Mr_Shade's Avatar
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    Quote Originally Posted by DCwars12 View Post
    Every time I try to change my email it says "The email address has not been changed because one or more parameters are invalid." Help?
    Hi, Please contact support directly - they will be able to alter the email address for you!

    www.support.ubi.com
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  4. #54

    Lost e-mail,can't change password

    Hello,I have lost the e-mail account to my Uplay account,i know the password to my Uplay account,but i don't have any way to access my e-mail account,i can't recover the password in any ways. Please help me, i need to change the e-mail to my account. I have sent a support ticket: 01323876
    Last edited by yagizhan21; 05-30-2014 at 07:10 PM. Reason: I edited the support ticket in.
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  5. #55

    i accidentally put a fake email as my uplay email. how do i change this?

    when i was setting up my uplay account i accidentally put an email that doesnt exist, i tried to change it in the settings but it says i have to check that email first, but i obviously cant. can anybody help me change this to my actual email
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  6. #56
    Global Moderator Tully__'s Avatar
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    If you're having problems with an email account associated with any Ubisoft account you'll need to contact Ubisoft support at http://support.ubi.com/
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  7. #57

    Angry

    My only problem with uPlay is this dumb username. On the bright side at least its not shop73929034 :P
    Honestly who is the genius who decided to not let people choose their usernames? What part of that was a good idea?
    Can't wait for The Division the only thing I can see that will make it blow donkey balls is seeing the peoples usernames in game.
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  8. #58
    Hi, a while ago my email stopped working, I could not log onto to it anywhere, even after contacting support, so I made a new email and changed it to that email with all of my services, but then I noticed play is still using my old email, and to change it I need to log in to it, and get an email, which I can't do.
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  9. #59
    Community Manager Mr_Shade's Avatar
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    Quote Originally Posted by KimoTheGamer250 View Post
    Hi, a while ago my email stopped working, I could not log onto to it anywhere, even after contacting support, so I made a new email and changed it to that email with all of my services, but then I noticed play is still using my old email, and to change it I need to log in to it, and get an email, which I can't do.
    Hi,

    you need to contact support - and they can change the email linked to your account to the new one.


    www.support.ubi.com
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  10. #60
    Member porto412's Avatar
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    Can't seem to change my emailaddress.
    When I login, the site keeps asking for the securitycode, I type in the correct one and I just get another and so on and so on....
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