Page 7 of 7 FirstFirst ... 567
Results 61 to 69 of 69

Thread: How do i change my Uplay/Ubisoft email used? | Forums

  1. #61
    You can change email if You have Brotherhood easily by going to uplay beta through assassins creed brotherhood main menu.

    Edit: Don't use this method. I just realize that I lost my purchase history in ubi shop.
    Last edited by GrzesiekFTJ; 09-28-2014 at 05:46 PM.
    Reply With Quote Reply With Quote

  2. #62
    Community Manager Mr_Shade's Avatar
    Join Date
    Nov 2009
    Location
    EMEA CRC
    Posts
    21,319
    Indeed - you can normally change your email details on the uplay.com website.

    However that will require you to log in - if you are unable to log in - due to forgetting the password associated with the account - you can alter account details by contacting your local support team:


    www.support.ubi.com
    Reply With Quote Reply With Quote

  3. #63

    Old email is locked

    Alright I'm in bit of a pickle ..when I try to change my uplay account email, uplay sends a email to the current email that's on my uplay account with instructions on how to do the change ..only problem is that I can't access that email anymore because it has been locked and there is no way to get it back.

    Can you guys help me please
    Reply With Quote Reply With Quote

  4. #64
    Community Manager Mr_Shade's Avatar
    Join Date
    Nov 2009
    Location
    EMEA CRC
    Posts
    21,319
    Quote Originally Posted by young_makaveli View Post
    Alright I'm in bit of a pickle ..when I try to change my uplay account email, uplay sends a email to the current email that's on my uplay account with instructions on how to do the change ..only problem is that I can't access that email anymore because it has been locked and there is no way to get it back.

    Can you guys help me please
    Please contact support and they will be able to help

    www.support.ubi.com
    Reply With Quote Reply With Quote

  5. #65

    New email

    I need my email changed and I don't think my ticket is actually posting on the uplay costumer service. Is there any other way I can contact them for help?
    Reply With Quote Reply With Quote

  6. #66

    Exclamation I need some help here!!!

    ]HEY GUYS I NEED TO REMOVE MY OLD EMAIL BUT I DON'T REMEMBER ANY OF THE DETAILS OF IT i.e I HAVE LOST ACCESS TO IT AND NOW HOW CAN I REMOVE IT AND PLACE MY NEW EMAIL?????????
    PLEASE HELP,
    KRISHNENDU
    Reply With Quote Reply With Quote

  7. #67
    Community Manager Mr_Shade's Avatar
    Join Date
    Nov 2009
    Location
    EMEA CRC
    Posts
    21,319
    Hi,

    Please conatct support - they can do this for you - be ready to supply security information / details about the account you wish to change the email on - eg, copies of any PC product codes you have registered on games you have played and personal info.


    www.support.ubi.com
    Reply With Quote Reply With Quote

  8. #68

    Still need help

    "Hi,

    Please conatct support - they can do this for you - be ready to supply security information / details about the account you wish to change the email on - eg, copies of any PC product codes you have registered on games you have played and personal info
    www.support.ubi.com "

    I went there but then I don't know what to do plz help ....
    Reply With Quote Reply With Quote

  9. #69

    Cannot access old Ubisoft account

    I cannot access my old Ubisoft account.

    I have created this account for the sole purpose of getting support because there is no way to place a ticket without logging in.
    I am having this issue in the first place because the password reset function of your system just does not work.

    I have tried multiple times and I still have not received a password reset email for 2 hours now.
    Yes, I have checked my spam and trash.
    Reply With Quote Reply With Quote

Page 7 of 7 FirstFirst ... 567

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •