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Thread: How do i change my Uplay/Ubisoft email used? | Forums

  1. #61
    You can change email if You have Brotherhood easily by going to uplay beta through assassins creed brotherhood main menu.

    Edit: Don't use this method. I just realize that I lost my purchase history in ubi shop.
    Last edited by GrzesiekFTJ; 09-28-2014 at 05:46 PM.
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  2. #62
    Community Manager Mr_Shade's Avatar
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    Indeed - you can normally change your email details on the uplay.com website.

    However that will require you to log in - if you are unable to log in - due to forgetting the password associated with the account - you can alter account details by contacting your local support team:


    www.support.ubi.com
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  3. #63

    Old email is locked

    Alright I'm in bit of a pickle ..when I try to change my uplay account email, uplay sends a email to the current email that's on my uplay account with instructions on how to do the change ..only problem is that I can't access that email anymore because it has been locked and there is no way to get it back.

    Can you guys help me please
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  4. #64
    Community Manager Mr_Shade's Avatar
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    Quote Originally Posted by young_makaveli View Post
    Alright I'm in bit of a pickle ..when I try to change my uplay account email, uplay sends a email to the current email that's on my uplay account with instructions on how to do the change ..only problem is that I can't access that email anymore because it has been locked and there is no way to get it back.

    Can you guys help me please
    Please contact support and they will be able to help

    www.support.ubi.com
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  5. #65

    New email

    I need my email changed and I don't think my ticket is actually posting on the uplay costumer service. Is there any other way I can contact them for help?
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  6. #66

    Exclamation I need some help here!!!

    ]HEY GUYS I NEED TO REMOVE MY OLD EMAIL BUT I DON'T REMEMBER ANY OF THE DETAILS OF IT i.e I HAVE LOST ACCESS TO IT AND NOW HOW CAN I REMOVE IT AND PLACE MY NEW EMAIL?????????
    PLEASE HELP,
    KRISHNENDU
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  7. #67
    Community Manager Mr_Shade's Avatar
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    Hi,

    Please conatct support - they can do this for you - be ready to supply security information / details about the account you wish to change the email on - eg, copies of any PC product codes you have registered on games you have played and personal info.


    www.support.ubi.com
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