1. #1

    How do i change my Uplay/Ubisoft email used?

    I have a new Email and idk how to change it to that?
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  2. #2
    log onto your account here on the forum. At the top of the page is the word settings click on it. Now down the left hand side of the page that opens you will see a title saying Edit Your Uplay Account, click on this. You should now have to re-enter your password, when you have done that you should be on the edit account page where you can change you email address, along with other aspects of your Uplay Account.
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  3. #3
    negadave's Avatar Ubisoft Support Staff NCSA
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    @terrywb235:
    If you have any trouble changing the email yourself, feel free to contact support using the links in my signature below.
    Thanks, out-side.
     1 people found this helpful
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  4. #4
    Everyone sign this petition to change usernames.
    There's not many signatures right now. But if we get everyone who regrets their name choice to sign it. There will be thousands of people.
    Sign this petition and the pass it on to your friends!
    https://www.change.org/en-AU/petitio...ge-usernames-2
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  5. #5
    I cant do this because it always says that it's down for maintenance, and it's said it for bout a week, I entered my email wrong when I made the account, and I justn oticed it, all I want to do is delete 1 letter, and it'll be all better! Why cant they just fix it already??? What is taking them so long?! I'm sick of uplay, I always have som sort of issue with it!!!
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  6. #6
    Ubi-MoshiMoshi's Avatar Community Representative
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    Hi blaze16-2, you will need to contact Technical Support in order to change your email address, you cannot do this yourself, the link is in my signature.
     2 people found this helpful
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  7. #7
    Thanks! I contacted customer support, and they fixed this problem in under 10 minutes!
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  8. #8
    Mr_Shade's Avatar Senior Community Manager
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    glad it's all sorted
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  9. #9
    Hi there,I have a problem.I would like to change my email associated to Uplay and I tried to submit a support ticket but when I press Continue nothing happens,I've tried a few times but nothing happens.

    I need to change my email to reset my password cause the email associated to Uplay I no longer have.

    Is Support having technical issues?

    Thanks
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  10. #10
    Ubi-MoshiMoshi's Avatar Community Representative
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    Hi Brunadas, I have reported this issue.

    You can also telephone Support http://www.ubi.com/uk/Info/Info.aspx?tagname=ContactUs
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