We get it.
You don't have an update for us. Presumably because you're "busy with AC3" or something. In spite of that NOT being a valid reason to abandon something like this without warning, lets move on. Put this mistake in the past, and we won't hold it against you (but we won't forget, so it WILL come back to bite you if it happens again).
Obviously, there's been no word about an update next week. If there isn't one, I'll consider this project abandoned. Which is a pretty clear statement of intent for the Assassin's Creed Multiplayer experience. Support for long enough to make good initial sales, then break it and run away until next time. In that case, good luck EVER getting my good will back. You've already got a lot to prove to many of us, myself included.
I'm not going to rage at you here though. This isn't about threats or venting or rage. There are other threads for that.
The last Weekly Update thread got locked because of the "rage" being posted. MOST of the comments there were actually NOT rage, but were constructive criticism. Yes, there was some rage, there was a lot of frustration, and there were some people venting their frustrations. That's fine. It's normal for people to be upset when SOMETHING WE PAID FOR GETS BROKEN BY THE PEOPLE WHO SOLD IT TO US. You wouldn't sell someone a car, then fill the petrol tank with sand and claim you were "trying to make it go faster" because they'd never buy anything from you again even if they didn't sue you. This is no different. The seats still work, and the roof still keeps the sun off my head, but I didn't buy a car JUST for a place to sit in the shade. I also want it to MOVE. Your multiplayer, for BOTH games that have it now, is moving about as well as a car running on sand.
So, in lieu of an update this week, we have a rage thread using the appropriate name. While that's nice, and gives us a place to vent, it's ALSO not very productive. I'm tempted to post there, and might have to after this so I can let out all the things that I didn't want to clog this thread with. But the point is, we need something PRODUCTIVE and we need to give the forum staff, and the game developers, something CONSTRUCTIVE as well.
So, here's my list, and I'll add more to it as we go, until the next update.
- What are the weekly updates for? When you first started doing weekly updates, we were led to believe that you would be actually providing some form of feedback to the players on questions and issues we bring up. Last week's update provided precisely NOTHING relevant to the feedback you were receiving, which is why we were upset with it. A lack of update this week just adds fuel to that. But the point is, if you're going to offer us feedback, GIVE US WHAT YOU PROMISED. Even just a token "we're working on it" or 'we're looking into it" response to some of the major complaints is better than complete silence.
- Weekly updates means WEEKLY UPDATES - not "if we feel like doing it this week" updates, and not "unless we're too busy working on a sequel and can't be bothered talking about the current game" updates. This is pretty self-explanatory, really. DON'T LEAVE US HANGING AND EXPECT NO REPRISALS. Customers get ANGRY when ignored. And that gets supercharged when we're ignored AFTER BEING PROMISED AN UPDATE. Even if you don't have good news, make sure you TELL US SOMETHING.
- Problems with ACR patch. You've heard all this feedback, I'm sure. More of the changes in the patch had negative effects than positive ones for most players. Saying "we'll be doing X to fix it" or "we're planning to reverse the patch soon" or "we'll let you know soon" is a good response. "here, have some new maps which aren't really new and some of which are so old they're even in the previous game" is NOT a good response. And complete silence 2 weeks later is VERY DEFINITELY NOT a good response.
- ACR matchmaking. The problems with putting together a team in ACR have been around since before the game came out. A team of less than 4 people is almost impossible to find games with, and it's literally impossible for two teams who are searching separately to be paired against one another. This was a problem in the beta of ACR. It wasn't addressed then, and hasn't been addressed yet. It got a LOT of complaints though. There was even a promise made last year that it would be fixed "by next year" (which sets the deadline MORE THAN THREE MONTHS AGO). Obviously, that never happened. There has also been no further acknowledgement of those complaints, and no reason given for why this fix never showed up.
- ACB. This, as has been mentioned MANY times, is an ongoing issue that has now passed its ONE YEAR ANNIVERSARY. There was even an acknowledgement of the some of the problems in June, and an official thread about it that got abandoned in July, when the patch apparently stopped being worked on. While the current state of ACR is getting a lot of players going back to ACB, it might be time to start looking into this again. Given the obvious parallels between the two games, both running on the same engine, and both pretty obviously sharing a lot of the same netcode, it SHOULD be possible to address some of the issues in BOTH games simultaneously. I don't know that for sure, obviously, but I expect that at least SOME of the problems in ACB would be relatively easy to fix, and it definitely still has enough players to be worthwhile looking into. I'm not going to say this HAS to be fixed, but it DOES need to be ACKNOWLEDGED. I'd rather not have to, because it's completely ridiculous that this was IDENTIFIED AS A PROBLEM and still NOT FIXED. Even if we get a token "it can't be done" or even a more vague "it's not an option right now" type reply, at least we know you're actually PAYING ATTENTION. I'd rather hear something UNHELPFUL about this than continue to have NO RESPONSE. My support ticket WILL remain until the game is fixed, though. Even if you restore my faith and Ubisoft's future titles are perfect and full of rainbows and sunshine, I won't stop asking for ACB to be fixed. And if you shut down ACB's access to your servers, I'll be making a new support ticket for that, too.
That's it for now. If any new points are made constructively and politely, and have points other than the ones here, I'll add them. Please, Ubisoft, do the right thing, and in next week's update, GIVE US SOME ANSWERS. Please?