Hello Ubisoft folks,
I've been purchasing your games for quote a while, but I must say that disappointed to have to set up UPlay with AC: Revelations. I specifically purchased the xbox version of your game because I didn't want to have to deal with your DRM on PCs, but I found this to be just as bad!
My experience with the service has not been great. I had an old account which I had to spend a significant amount of time trying to recover, and then enter a license key for a game I had purchased and had in my xbox already. The license key only unlocked features which should just be part of the basic game (in this case, multiplayer). I understand that this is an attempt to curb reselling games, but I found it very frustrating that I needed to enter this information just to play the game I had already purchased. It took me about 45 minutes to recover my Uplay account which I had created a while ago and enter the different keys I had for Uplay and DLC. I shouldn't need to spend 45 minutes setting up a game before I'm able to play it.
My Fiancee wanted to play AC: Revelations with me tonight, but she had fallen asleep by the time I was finished entering all of my licenses, information, and recovering my account that she was ready for bed and we're now having to put it off until another night. We don't have a ton of time to play games (we bought this one on black friday and are just getting to it now) and so losing a night just entering license information and setting up accounts was very frustrating.
The advantages which are supposed to come with your service are completely obscure to me, and it really comes across as some sort of wannabe social gaming service that I'm forced to use and stops me from playing my games if I'm not signed in and registered. I know that there is supposed to be some sort of achievement/unlock and game bonuses associated with it, but I've already got xbox live for my achievements and I'm not going to go scouring the web for information about what bonuses are available and what I need to do to unlock them on top of the other built-in achievements.
I hope that you will reconsider such strict licensing in the future. I'm a software developer and so I understand the importance of licensing and software sales, but the thought that people who pirate your games are getting a better user experience than I am is very frustrating.