Quote Originally Posted by Zugrov View Post
Hi there,

I also made my experience with UPlay and Conflux the last days. Me and a few friends are playing PC games quite some time now. No one of us likes restrictive DRM due to several problems in the past but Heroes VI really excels here. Here's what happened: since I'm the IT guy in our little gaming club I sometimes have the "pleasure" to assist the others in my spare time when it comes to tech issues. Two of them bought Heroes VI via Steam and while I was thinking about it too one of them - let's call him R. - started to spit curses into the microphone. So I looked after the problem with him. The Conflux screen showed a "connecting" message but that was all that happened. To keep it short we tried everything we found on the web, the UBI-forums and even more. That includes checking every single point of the opening post.

Nothing worked. The next day I tried to find out more and in the German forums was a single discussion concerning the exact issue as described. The user had an account problem. He couldn't connect to Conflux with his own account (no error message, just "connecting" screen). That connection issue also appeared on other PCs he tried to log in. Also, other accounts worked on that PC well with Heroes VI. Now guess what...

On my advice my two fellas temporarily changed their passwords and swapped their accounts. Now it worked on PC 1 and PC 2 --> "connecting"

I tried to convince R. to open a ticket but I failed here since he was too upset (I don't want to repeat all that bad words here). What really bothers me is the fact that we found this out in quite a short time. So this specific issue MUST be known by UBI too. Obviously the same people in charge of this playing-online-all-the-time-to-use-all-game-features-crap do not have the guts to admit: "Yes, if you experience that problem you got an account issue. Just write a ticket and we care about it, send an knew install-key to you or whatever it takes". Instead of this the officials keep officially quiet about it. I didn't buy several games in the last time due to things like this including Mass Effect 3, Anno 2070 and now Heroes VI. In our gaming club we agreed not to buy games anymore if they include these "we don't like our customers"-features.

As usual first level support and moderators have to take all the beatings. I am aware of the fact that this won't be read by the responsible people. Those suit wearing, overpayed folks with several pounds of hair gel on their heads who studied either business-[placeholder] or some marketing stuff trying to tell US that everything they do is for our best. Ok clichés...but

I am a really patient and good willing customer. But I can't take this any longer. For the big publishers it is time to bring the garbage out.


Greetings
So i fixed the conflux problem on my friends account. i had him install uplay here http://uplay.ubi.com/en-GB. then had him log into it then start up might and magic 6, it might ask you to close it, do this. then restart might and magic with uplay closed and it will pop up and ask for your cd-key. then he logged into conflux perfectly.