Hi everyone. Back in December I purchased and downloaded the Tom Clancy's H.A.W.X. 2: Stealth Bundle from UBIShop.com, and ever since then I've been going round and round with Ubisoft Support regarding a bizarre problem I have when trying to install the friggin' thing. Anyway, I'm here because it got dizzying having to keep re-explaining the problem I'm having and them giving me the same set of solutions that don't work (I swear they don't read my replies before they post a response).
Anyway, the problem I'm having is when I attempt to install the game, it thinks it's already installed! "Play" and "Uninstall" are highlighted so I can click them, but because the game is not really installed, nothing happens (obviously). Likewise, "Install" is dimmed out and un-selectable. The only things I've been able to do successfully, is buy it, download it, and register it. This is driving me nuts! Has anyone else encountered this problem and know how to fix it?
The only thing I can think of that might be the cause, or somehow linked to this issue, is that sometime ago I purchased and downloaded the standard version of Tom Clancy's H.A.W.X. 2 as well as the Open Skies DLC from Steam. It was installed for a very short period of time and I played it briefly maybe once or twice. I uninstalled it and the DLC shortly afterward, though. So naturally, it doesn't show up in the Uninstall Programs list in the Control Panel, but I wonder if it might have something to do with the problem I'm having installing the Stealth Bundle version. Please help!
My PC's Specs:
Windows 7 64-bit Home Premium
8GB DDR2 Dual Channel RAM
ATi Radeon HD 5750 Graphics Card
AMD Athlon II X4 620 2.60 GHz Processor