The other section was useless. So I'll give this a shot. I'm just copying and pasting it.
Ok, so I've had this issue ever since I bought Anno 2070 on Steam a few weeks ago. Basically, the game crashes to my desktop after 5 or so seconds right after launching while at the loading screen and I have to go to my task manager to stop the process and close it.
I've tried everything I know. Updated my GPU, DirectX 11, windows updates, uninstalled and reinstalled the game and launcher multiple times, ran Ccleaner, virus scan, let the game sit for a while, adjusted my settings, updated CPU, tried disabling AVG, etc. Too lazy to even try to uninstall and reinstall Steam. I've done more, but it's been over the course of a few weeks and I don't remember it all.
I have dual monitors (ones is a 32" LCD tv), I've tried playing the game on just one monitor and it doesn't work.
Here are my Dxdiag specs.
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
Language: English (Regional Setting: English)
System Manufacturer: MSI
System Model: MS-7586
BIOS: Default System BIO
Processor: Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz (8 CPUs), ~2.8GHz
Memory: 8192MB RAM
Available OS Memory: 8184MB RAM
Page File: 4537MB used, 11827MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
MAIN LCD TV MONITOR
Card name: NVIDIA GeForce GTX 260
Chip type: GeForce GTX 260
DAC type: Integrated RAMDAC
Display Memory: 4069 MB
Dedicated Memory: 869 MB
Shared Memory: 3199 MB
Current Mode: 1360 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: BBY LCD TV
Monitor Id: PRI0032
Native Mode: 1360 x 768(p) (60.015Hz)
Output Type: DVI
Driver File Version: 8.17.0012.8562 (English)
Driver Version: 184.108.40.20662
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 10/15/2011 02:53:00, 15693120 bytes
I can run all games fine, I don't think it's a PSU issue either. I used to have issues with my GPU overheating but I put a fan to it and it does fine now. I can run Crysis, Skyrim, just about anything on max settings, yet Anno 2070 keeps crashing.
If I need to include anything to help you, please let me know. Thanks.