ANNO 2070 Crashing to desktop after start up | Forums

[Stewynator]

The other section was useless. So I'll give this a shot. I'm just copying and pasting it.

Ok, so I've had this issue ever since I bought Anno 2070 on Steam a few weeks ago. Basically, the game crashes to my desktop after 5 or so seconds right after launching while at the loading screen and I have to go to my task manager to stop the process and close it.

I've tried everything I know. Updated my GPU, DirectX 11, windows updates, uninstalled and reinstalled the game and launcher multiple times, ran Ccleaner, virus scan, let the game sit for a while, adjusted my settings, updated CPU, tried disabling AVG, etc. Too lazy to even try to uninstall and reinstall Steam. I've done more, but it's been over the course of a few weeks and I don't remember it all.

I have dual monitors (ones is a 32" LCD tv), I've tried playing the game on just one monitor and it doesn't work.

Here are my Dxdiag specs.

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
Language: English (Regional Setting: English)
System Manufacturer: MSI
System Model: MS-7586
BIOS: Default System BIO
Processor: Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz (8 CPUs), ~2.8GHz
Memory: 8192MB RAM
Available OS Memory: 8184MB RAM
Page File: 4537MB used, 11827MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

MAIN LCD TV MONITOR
Card name: NVIDIA GeForce GTX 260
Manufacturer: NVIDIA
Chip type: GeForce GTX 260
DAC type: Integrated RAMDAC

Display Memory: 4069 MB
Dedicated Memory: 869 MB
Shared Memory: 3199 MB
Current Mode: 1360 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: BBY LCD TV
Monitor Id: PRI0032
Native Mode: 1360 x 768(p) (60.015Hz)
Output Type: DVI

Driver File Version: 8.17.0012.8562 (English)
Driver Version: 8.17.12.8562
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 10/15/2011 02:53:00, 15693120 bytes


I can run all games fine, I don't think it's a PSU issue either. I used to have issues with my GPU overheating but I put a fan to it and it does fine now. I can run Crysis, Skyrim, just about anything on max settings, yet Anno 2070 keeps crashing.

If I need to include anything to help you, please let me know. Thanks.

[salalen]

I have the exact same problem, i think i might have found something today. In my windows error logs i found this

09/02/2012 7:39 AM Application Error Faulting application InitEngine.exe, version 0.0.0.0, time stamp 0x4ea97cec, faulting module binkw32.dll

When i checked, i didn't have this file on my computer. I am currently waiting for tech support from ubisoft to get back to me about the missing file. I will keep you updated.

thanks.

[CramLock]

I know this is a few months late, but I also have this problem. If I alt+tab out of it, a small black box appears in the top left corner of my screen. I also have the loading cursor and the audio playback. I have asked tech support also but nothing has been done so far other than ask me to download a tool called "SAN-TOOL.exe" but mcaffee software sees it as a trojan so naturally I can't download it. I don't know if it helps but here's a link to that if you want to try it yourselves;

http://ubisoft-en.custhelp.com/app/a...ail/a_id/14696

I'm waiting for tech support after I sent them my dxdiag and will also keep posted if anything happens.

[gunnerjai]

I had this problem for a little while..... my problem was compatibility.
if you change the compatibility for the game and launcher to windows xp (service pack 3)
it should work

I hope I solved your problem
Jai

[admiralrem]

So how exactly do you change the compatibility? I am having the same problem as you guys and want to change it to "service pack 3" but have no clue where to start...

[admiralrem]

Got it...

[PuRe-strategy]

where is servise pack 3 than??