1. #1

    white screen

    I load game and then click on case file, which takes me to my last case (finished) I go to lab click on case file again for new case when the background goes white and cannot click on anything so I reload and the same thing happens.
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  2. #2
    Ubi-MoshiMoshi's Avatar Community Representative
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    Nov 2011
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    Could be a save has got corrupted, please contact technical support.
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  3. #3
    Hi I have just started playing the game up till now I've had no problems. Today I have started to play and when I went to the lab to process item and then go back to scene the screen goes white. I refreshed the page and decided to visit friends and I got the same result.
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  4. #4
    Numerous times the computer don't identify monitor , and you require install CD for your monitor and that computer remember the settings , but I believe your computer it's infected with a virus, I think so ! Try to scan with your antivirus. Good luck!
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