[Official] House MD Known Issues | Forums

[adh022088]

the lagging is really disrupting my game. some times the mini games wont even show up and i gain no experience or money. this problem needs to be fixed.

[Baddog70]

I can't seem to send any requests or gifts - when I select the ppl that I want to send to and go to "send" a javascript void (0) error pops up in the corner of my screen I have the latest java plugin according to the download website and cleared my cache and cookies but it is still occurring - any suggestions?

[ubi-captherp]

If this problem continues, all I can recommend is to send a Support request to http://www.ubi.com/us/support/ with as much detail as possible.

Best,
House MD Team

[DarioRe2012]

Hi,

I have been play House MD on facebook. I have completed the first case and am now on the 2 case with 100% but its not solved. I was at the point where I had to resuscitate the patient and would finish and ran out of energy.

When I came back onto the game a few hours later the patient wasn't in the bed and when I click on the board in the room it tells me to "Resuscitate the patient" I have clicked on the bed and nothing.

Can you please help so that I can move on to the next case.

[ubi-captherp]

Hello -- the only thing we can recommend for now is to send a support request to http://www.ubi.com/us/support/ to see if they can help you with this, as noted in the post above yours. I am sorry for your inconvenience and hope that they can fix this problem for you shortly.

Best,
House MD Team

[Deltaa38]

During cut scenes, some or all of the characters do not show. A few cut-scenes I notices Dr. House was in-game but off to the side as I could still see his hand move while speaking. Here an example.


*EDIT

I was hoping the image would work but no. In the picture was an image from a scene with text box where a character is supposed to be standing, speaking from, but the character is not visible.

*Edit* Right click where the image is supposed to be and click view in new tab if possible. It will work.

[LynnGaudette]

I am having the same problem with mine. I will accept the med packs but, they are not giving the pills to me, and it is not showing up on the inventory either.

[LittleGothLady]

I have suffered vile lag, and I mean it has been impossible to do anything on the game.

I have been patient enough with it, for a whole month. Ive even sped up my computer thinking that I had been running too mny programs at once and have upgraded my flash player. Its pathetic, I cant do anything.

The screen is becomes a combination of slides from loading screens to current screens all in one. When collecting cells I cannot collect any because the lag is so bad. Considering that mini game works on a combo I cannot earn any cash whatsoever to continue or further my game, let alone read any of the story lines that come up on the Critical Cases.

I dont understand why no one has sorted this out. Its a brilliant game, but a real big shame that you cannot play it to its full potential because the lag all the way through the game is disgusting.

Really not happy.

[Ubi-Lhainiev]

Hi LittleGothLady,

That doesn't sound good at all :-( Out of curiosity have you tried the following troubleshooting steps? If you have, can you please submit a ticket to support? Please find the link below.

Check your installation of Flash to see that you have the latest version: http://www.adobe.com/software/flash/about/
Clear your browser history and cookies: Not sure how? http://ubi.li/Y4JzZ
Refresh your web page (Press the F5 Key within any given browser).
Restart your browser and ensure that all windows/browser tabs are closed
Try a different browser

If you continue to have issues please submit a ticket at http://www.ubi.com/us/support/ and they will be happy to assist.

For instructions on how to submit a ticket: http://forums.ubi.com/showthread.php...ontact-Support

Regards,
HouseMD Team

[csvanhouten]

Is anyone else having audio issues? I can hear the music, but not the sound effects. I do have them turned on, I'm just not hearing anything.