[Official] House MD Known Issues | Forums

[ChristinaR2012]

hi- bought a theme but it doesn't show up?

[ubi-captherp]

Double-check to be sure your browser is up to date and doesn't need maintenance before anything else. If this continues, you may always contact support using the information at the following link: http://forums.ubi.com/showthread.php...ontact-Support . Thank you.

[RoadyPie]

Friends that i've added to the game then don't appear the next time i play in the colleges list or to gift them, or for a 2nd opinion. Yet they are able to send me gifts, i can't send back as they don't appear on the list

[ubi-captherp]

You're going to get the same answer as the post before yours. If the problem persists, contact support using the information in the link above and see if they can sort it out. Thanks for playing.

[Emjaybee76]

Have the Daily Bonuses been fixed? Can't help but notice that was first posted 5 months ago and my budget X2 didn't work today AND the support login also isn't working.

[ubi-captherp]

The support login seems to be working fine at http://www.ubi.com/us/support/ . I have seen no other posts on this problem, so my guess is that it is isolated. If you still are having problems, click on the support link in this post and try filing a report. Thank you.

[Sazzer1972]

Hiya, don't know if this is the right place to put this but I keep getting connection lost when I pick up my meds, I can only ever pick up 1 lot of meds when it does it, it's driving me nuts when I have loads of meds to collect. Am I the only one getting this? My connection is fine btw so it's not my end x

[ubi-captherp]

Hello Sazzer1972 -- I have seen other players post something similar, but the problem apparently cleared itself up. Please check your browser to make sure it's the latest version, and also clear your cache and cookies (instructions on doing that are here on the forums). If the problem persists, I'm afraid you will need to submit a request to Support using the information at the following link: http://forums.ubi.com/showthread.php...ontact-Support . Thanks for playing!

Best,
House MD Team

[Emjaybee76]

I am still unable to contact support and haven't gotten my bonus for the second week in a row. I am logging in here and getting the following message:

There was an error accessing the requested web page.

Please help!!!

[JamesKittle]

I also did not recieve my budget times two, i hope they fix this soon because that would prove to be very helpful