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Thread: Problems with Downloading and Installing ACR PC Patch 1.02 | Forums

  1. #1
    Senior Member Locopells's Avatar
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    Problems with Downloading and Installing ACR PC Patch 1.02

    Can anyone help me with the below? That has happened three times now:

    Trying to get update information to C:\Users\ELIASP~1\AppData\Local\Temp\ubi361D.tmp.
    Found update (Patch, all, all).
    Trying to download update file from http://static3.cdn.ubi.com/ac_revela...ns_1.02_eu.exe. Destination: C:\Users\ELIASP~1\AppData\Local\Temp\ubi40D8.tmp.e xe.
    Successfully downloaded update file.
    Verifying downloaded file's CRC: a4c30ffe. Expected: 4e5b27d7.
    The downloaded file CRC does not match the CRC specified in the version file.
    The downloaded file had an error.

    Also I took the web address from the above and downloaded it myself, but keep getting the following when I try to install:

    "Error while patching the file DataPC_ACFE_Constantinople.forge. Incorrect source file."

    And yes, I've tried reinstalling the whole game.

    Please help!

    Oh and yes I have already sent Ubi a ticket, i just want to cover all my bases and see if anyone else has encountered this/got suggestions.
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  2. #2
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    I downloaded normally but I when I try to install I get: " Could not retrieve version number! Installation will be aborted.". My game is the Steam version. Perhaps I need to wait until Steam releases the patch? Why won't Ubisoft release the patch directly at UPlay?
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  3. #3
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    I have a problem too =[
    The game didn't update automaticlly so I've downloaded the patch, but I choose the language, it's starting to load and then error screen which says "COULD NOT RETRIEVE VERSION NUMBER! INSTALLATION WILL BE ABORTED "

    Could somebody help me?
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  4. #4
    Senior Member Locopells's Avatar
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    Not just me then

    Nice to know. Sounds like the patch needs patching...
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  5. #5
    Quote Originally Posted by gmorph View Post
    I downloaded normally but I when I try to install I get: " Could not retrieve version number! Installation will be aborted.". My game is the Steam version. Perhaps I need to wait until Steam releases the patch? Why won't Ubisoft release the patch directly at UPlay?
    Im having exactly same error wtf and my game is steam version
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  6. #6
    UK Forum Manager Mr_Shade's Avatar
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    Hi Guys,

    have you tried to update the game via Steam?


    The patch should be handled by Steam - you should not need to download anything yourself.

    There is a update on steam - it's around 3.5GB have you tried to install that one?



    If your still having issues, please contact either Steam support or Ubisoft Support!
    Last edited by Mr_Shade; 01-25-2012 at 06:47 PM.
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  7. #7
    Im having the same problem as well but my game isn't the steam version.

    when i try to update from 1.01 to 1.02 i get this error:
    "Error while patching the file DataPC.forge. Incorrect source file."

    then i reinstall the game, install the 1.02 patch again and i get this error:
    "Error while patching the file DataPC_ACFE_cappadocia.forge. Incorrect source file."
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  8. #8
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    this might sound a bit strange, but I have multiple drives and have had problems with installations at times. Revelations is on an external drive so I moved the download to the actual position of the game. Try running it from there.
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  9. #9
    Senior Member Locopells's Avatar
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    Quote Originally Posted by Novisorbis View Post
    this might sound a bit strange, but I have multiple drives and have had problems with installations at times. Revelations is on an external drive so I moved the download to the actual position of the game. Try running it from there.
    Didn't help. Ubi sent me this link:

    http://support.microsoft.com/kb/972034

    which fixed the downloading problem, but I still get the source file error.
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  10. #10
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    Exclamation Similar problem

    I have a similar problem:
    "Error while patching the file DataPC.forge. Incorrect source file."
    "An error occured during updating DataPC.forge"


    This appears when I try to update the game. The thing is that I recovered my system for other reasons and since then I have this problem.
    Is it connected or the update itself has some problem?




    P.S. I tried the thing with the host file just in case but it didn't work.
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