Results 1 to 7 of 7

Thread: Problem on connecting to ubi.com "wrong account name and/or password" | Forums

Launch trailer - Might & Magic® X Legacy [UK]

Might & Magic X - Legacy - 4 New Classes Speed Painting trailer [UK]

Might and Magic X Legacy - The Gameplay trailer [UK]

Might & Magic X Legacy -- The Open Dev starts! [EUROPE]

  1. #1
    hi

    i got the following problem while trying to play homm5 per ubi.com multiplayer.

    as always i try to connect the following error "wrong account name and/or password" appears.

    i have tried 4 different accounts, with every one of them i can log in on ubisoft page without any problems.

    pls help

    here is the log
    Mon May 01 19:00:00 2006: Entering state: class NUbi::CStateUninitialized
    Mon May 01 19:00:11 2006: NUbi::CStateUninitialized::ProcessInit: connecting to ubi.com services...
    Mon May 01 19:00:11 2006: NUbi::CStateUninitialized::SocketsInit: initializing sockets...succeeded
    Mon May 01 19:00:11 2006: NUbi::CStateUninitialized::GetServersConfig: downloading servers config
    Mon May 01 19:00:11 2006: NUbi::CStateUninitialized::GetServersConfig: using C:\DO***E~1\ADMINI~1\LOKALE~1\Temp\servers.ini for temporary storage
    Mon May 01 19:00:12 2006: NUbi::CStateUninitialized::GetServersConfig: downloaded servers.ini
    Mon May 01 19:00:12 2006: NUbi::CStateUninitialized::GetServersConfig: servers read
    Mon May 01 19:00:12 2006: NUbi::CStateUninitialized::NATInit: connecting to NAT service...
    Mon May 01 19:00:12 2006: NUbi::CStateUninitialized::NATInit: connected to NAT Service server gsxnat02.gs.mdc.ubisoft.com:45000
    Mon May 01 19:00:12 2006: NUbi::CStateUninitialized::ChatInit: initializing IRC service...succeeded
    Mon May 01 19:00:12 2006: NUbi::CStateUninitialized::ChatInit: connecting to IRC service...succeeded
    Mon May 01 19:00:12 2006: NUbi::CStateUninitialized::LadderQueryInit: initializing Ladder Query Service...succeeded
    Mon May 01 19:00:12 2006: NUbi::CStateUninitialized::RouterConnect: connecting to router...succeeded
    Mon May 01 19:00:12 2006: NUbi::CStateUninitialized::ProcessInit: successfully connected to ubi.com services
    Mon May 01 19:00:12 2006: Leaving state: class NUbi::CStateUninitialized
    Mon May 01 19:00:12 2006: Entering state: class NUbi::CStateInitialized
    Mon May 01 19:00:12 2006: Entering state: class NUbi::CStateLoggedOut
    Mon May 01 19:00:12 2006: NUbi::CStateLoggedOut::ProcessLogin: router login sent, waiting reply
    Mon May 01 19:00:12 2006: Leaving state: class NUbi::CStateLoggedOut
    Mon May 01 19:00:12 2006: Entering state: class NUbi::CStateWaitLoginRouterResult
    Mon May 01 19:00:13 2006: NUbi::CStateWaitLoginRouterResult::ProcessLoginRou terResult: router login failed,reason=50
    Mon May 01 19:00:13 2006: Leaving state: class NUbi::CStateWaitLoginRouterResult
    Mon May 01 19:00:13 2006: Entering state: class NUbi::CStateLoggedOut
    Mon May 01 19:00:13 2006: NUbi::CStateInitialized::ProcessLoginDisconnection : disconnected from router
    Mon May 01 19:00:13 2006: Leaving state: class NUbi::CStateLoggedOut
    Mon May 01 19:00:13 2006: Leaving state: class NUbi::CStateInitialized
    Mon May 01 19:00:13 2006: Entering state: class NUbi::CStateUninitialized
    Mon May 01 19:00:19 2006: Entering state: class NUbi::NLAN::CLANStateUninitialized
    Mon May 01 19:00:20 2006: Leaving state: class NUbi::CStateUninitialized
    Mon May 01 19:00:20 2006: Leaving state: class NUbi::CUbiMachine
    Mon May 01 19:00:20 2006: Leaving state: class NUbi::NLAN::CLANStateUninitialized
    Mon May 01 19:00:20 2006: Leaving state: class NUbi::NLAN::CLANMachine
    Reply With Quote Reply With Quote

  2. #2
    hi

    i got the following problem while trying to play homm5 per ubi.com multiplayer.

    as always i try to connect the following error "wrong account name and/or password" appears.

    i have tried 4 different accounts, with every one of them i can log in on ubisoft page without any problems.

    pls help

    here is the log
    Mon May 01 19:00:00 2006: Entering state: class NUbi::CStateUninitialized
    Mon May 01 19:00:11 2006: NUbi::CStateUninitialized::ProcessInit: connecting to ubi.com services...
    Mon May 01 19:00:11 2006: NUbi::CStateUninitialized::SocketsInit: initializing sockets...succeeded
    Mon May 01 19:00:11 2006: NUbi::CStateUninitialized::GetServersConfig: downloading servers config
    Mon May 01 19:00:11 2006: NUbi::CStateUninitialized::GetServersConfig: using C:\DO***E~1\ADMINI~1\LOKALE~1\Temp\servers.ini for temporary storage
    Mon May 01 19:00:12 2006: NUbi::CStateUninitialized::GetServersConfig: downloaded servers.ini
    Mon May 01 19:00:12 2006: NUbi::CStateUninitialized::GetServersConfig: servers read
    Mon May 01 19:00:12 2006: NUbi::CStateUninitialized::NATInit: connecting to NAT service...
    Mon May 01 19:00:12 2006: NUbi::CStateUninitialized::NATInit: connected to NAT Service server gsxnat02.gs.mdc.ubisoft.com:45000
    Mon May 01 19:00:12 2006: NUbi::CStateUninitialized::ChatInit: initializing IRC service...succeeded
    Mon May 01 19:00:12 2006: NUbi::CStateUninitialized::ChatInit: connecting to IRC service...succeeded
    Mon May 01 19:00:12 2006: NUbi::CStateUninitialized::LadderQueryInit: initializing Ladder Query Service...succeeded
    Mon May 01 19:00:12 2006: NUbi::CStateUninitialized::RouterConnect: connecting to router...succeeded
    Mon May 01 19:00:12 2006: NUbi::CStateUninitialized::ProcessInit: successfully connected to ubi.com services
    Mon May 01 19:00:12 2006: Leaving state: class NUbi::CStateUninitialized
    Mon May 01 19:00:12 2006: Entering state: class NUbi::CStateInitialized
    Mon May 01 19:00:12 2006: Entering state: class NUbi::CStateLoggedOut
    Mon May 01 19:00:12 2006: NUbi::CStateLoggedOut::ProcessLogin: router login sent, waiting reply
    Mon May 01 19:00:12 2006: Leaving state: class NUbi::CStateLoggedOut
    Mon May 01 19:00:12 2006: Entering state: class NUbi::CStateWaitLoginRouterResult
    Mon May 01 19:00:13 2006: NUbi::CStateWaitLoginRouterResult::ProcessLoginRou terResult: router login failed,reason=50
    Mon May 01 19:00:13 2006: Leaving state: class NUbi::CStateWaitLoginRouterResult
    Mon May 01 19:00:13 2006: Entering state: class NUbi::CStateLoggedOut
    Mon May 01 19:00:13 2006: NUbi::CStateInitialized::ProcessLoginDisconnection : disconnected from router
    Mon May 01 19:00:13 2006: Leaving state: class NUbi::CStateLoggedOut
    Mon May 01 19:00:13 2006: Leaving state: class NUbi::CStateInitialized
    Mon May 01 19:00:13 2006: Entering state: class NUbi::CStateUninitialized
    Mon May 01 19:00:19 2006: Entering state: class NUbi::NLAN::CLANStateUninitialized
    Mon May 01 19:00:20 2006: Leaving state: class NUbi::CStateUninitialized
    Mon May 01 19:00:20 2006: Leaving state: class NUbi::CUbiMachine
    Mon May 01 19:00:20 2006: Leaving state: class NUbi::NLAN::CLANStateUninitialized
    Mon May 01 19:00:20 2006: Leaving state: class NUbi::NLAN::CLANMachine
    Reply With Quote Reply With Quote

  3. #3
    Forum mascot znork's Avatar
    Join Date
    Apr 2005
    Posts
    6,307
    are you bihinde a firewale?
    ************************************************** *****************
    Its nice to be important, but its more important to be nice!
    ************************************************** *****************
    http://forums.ubi.com/image.php?type=sigpic&userid=258636&dateline=13265  35850
    Reply With Quote Reply With Quote

  4. #4
    no firewall at all

    only have a router here, but i cant imagine this is source of this problem

    ~~
    Reply With Quote Reply With Quote

  5. #5
    You might be playing with a demo that was provided with a magazine. This a different version which is not compatible with the online servers. In this case, download the demo from the web and install again.
    Reply With Quote Reply With Quote

  6. #6
    oh yes thats it
    thank you very much
    Reply With Quote Reply With Quote

  7. #7
    Forum mascot znork's Avatar
    Join Date
    Apr 2005
    Posts
    6,307
    we are her to help tnx fc for answering him
    ************************************************** *****************
    Its nice to be important, but its more important to be nice!
    ************************************************** *****************
    http://forums.ubi.com/image.php?type=sigpic&userid=258636&dateline=13265  35850
    Reply With Quote Reply With Quote

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •