Results 1 to 4 of 4

Thread: Binding Failed! This key has been used already. | Forums

Launch trailer - Might & Magic® X Legacy [UK]

Might & Magic X - Legacy - 4 New Classes Speed Painting trailer [UK]

Might and Magic X Legacy - The Gameplay trailer [UK]

Might & Magic X Legacy -- The Open Dev starts! [EUROPE]

  1. #1
    I reinstalled Heroes VI after the initial successful installation. I used the same information as the fist time. I now get that Binding Failed error. I am using the username that Ubisoft assigned me. I am also using the correct password as it is the only one that gets me to the enter the key screen. Both the username and password combo are also the ones that get me into the Uplay and Ubisoft websites, so they must be the correct ones. How can I get this problem resolved?
    Reply With Quote Reply With Quote

  2. #2
    I reinstalled Heroes VI after the initial successful installation. I used the same information as the fist time. I now get that Binding Failed error. I am using the username that Ubisoft assigned me. I am also using the correct password as it is the only one that gets me to the enter the key screen. Both the username and password combo are also the ones that get me into the Uplay and Ubisoft websites, so they must be the correct ones. How can I get this problem resolved?
    Reply With Quote Reply With Quote

  3. #3

    same issue her, says already used

    does anyone have a solution here?
    Reply With Quote Reply With Quote

  4. #4
    Ubisoft Support Staff NCSA pennygod's Avatar
    Join Date
    Oct 2008
    Posts
    727
    Hello smallymcsmall

    Keys for this game can only be activated one time. After the initial activation, the key can never be used again. So, this problem is only caused by one of two things:

    1. If you previously activated the key and are being asked to enter it again because you are reinstalling the game, you are simply at the wrong login screen. Please follow the instructions in the following FAQ for assistance with getting to the correct login screen, where you can enter your Uplay account name and password:

    http://ubisoft.custhelp.com/app/answ...ail/a_id/15039

    - If you still receive this error message after entering your Uplay account name and password, most likely you are logging in with the wrong account. Unfortunately, we cannot give account information out over the web for security reasons, so you will need to contact us by phone at (919) 460-9778 between 9am and 9pm EST. One of our representatives will be able to verify the correct account information for you.

    2. If you purchased the game used or from an unauthorized retailer like eBay, the key most likely has already been used by another person. If this is the case, you will need to return the game to the retailer and exchange it for a new copy or ask for a refund.
    Reply With Quote Reply With Quote

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •