Anyone who knows the ropes of warranty info and OC investigation | Forums

[BionicFlo]

Okay, thanks for checking this out.
I bought an PNY Nvidia Geforce 4 Ti4400 graphics card back in march of 2002. The card worked great up until about May/June of 2004. I started to get architecture and different bizarre things started happening. I uninstalled/reinstalled drivers, OS, and even used it on another computer. At one point in June, i thought i had figured out what was going wrong. I thought it was something with the drivers, because when i finally installed the new ones, it seemed to work. Anyway, i went on for a while playing games and feeling relieved that it was just a software issue.

In june i downloaded coolbits and just wanted to check out the clock frequencies of the graphics board. I saw the window about voiding the warranty and didn't think anything of it. I raised the clock frequencies up by 5. Kept them like this for about 1 minute then decided that i would be a better idea if i waited until my new pc came before i started OCing anything. I immidieatly set them back to default and continued on my merry way for a couple of months with no problems.

When my new computer came, i transfered my old graphics card into it and immiediatly had bad architecture. I thought for sure it was the drivers again, because it was working fine in the other computer for months before hand. I installed drivers all correclty and still had the problem. Now here i am, and the card wont even work in the old or new computer anymore. The card was never truly overclocked, and i am positive that its the fan that must be dying. THe card was acting up before i ever even touched coolbits as well.

SOOOOO... i talked to pny and they said they will replace it for me. I have to send it in and the will either fix it or replace it.
I am worried, because i am wondering if they will know that i went into coolbits and touched something. Will they know?

IF i had truly overclocked my card and it broke from that, i would take responsibility for my actions. I paid 300$ for this card and i just dont want to be screwed because i did something that in no way ****ed my card, but may have screwed my warranty.

What should i do? Does anyone have any experience with this? Should i just send the card in and say nothing, or should i write them a letter with the card that states the explicit truth, so if they come across something they have an explanation for it. In the second case i will be throwing myself on their mercy.

Any ideas or thoughts would be much appreciated

thanks


An

[BionicFlo]

Okay, thanks for checking this out.
I bought an PNY Nvidia Geforce 4 Ti4400 graphics card back in march of 2002. The card worked great up until about May/June of 2004. I started to get architecture and different bizarre things started happening. I uninstalled/reinstalled drivers, OS, and even used it on another computer. At one point in June, i thought i had figured out what was going wrong. I thought it was something with the drivers, because when i finally installed the new ones, it seemed to work. Anyway, i went on for a while playing games and feeling relieved that it was just a software issue.

In june i downloaded coolbits and just wanted to check out the clock frequencies of the graphics board. I saw the window about voiding the warranty and didn't think anything of it. I raised the clock frequencies up by 5. Kept them like this for about 1 minute then decided that i would be a better idea if i waited until my new pc came before i started OCing anything. I immidieatly set them back to default and continued on my merry way for a couple of months with no problems.

When my new computer came, i transfered my old graphics card into it and immiediatly had bad architecture. I thought for sure it was the drivers again, because it was working fine in the other computer for months before hand. I installed drivers all correclty and still had the problem. Now here i am, and the card wont even work in the old or new computer anymore. The card was never truly overclocked, and i am positive that its the fan that must be dying. THe card was acting up before i ever even touched coolbits as well.

SOOOOO... i talked to pny and they said they will replace it for me. I have to send it in and the will either fix it or replace it.
I am worried, because i am wondering if they will know that i went into coolbits and touched something. Will they know?

IF i had truly overclocked my card and it broke from that, i would take responsibility for my actions. I paid 300$ for this card and i just dont want to be screwed because i did something that in no way ****ed my card, but may have screwed my warranty.

What should i do? Does anyone have any experience with this? Should i just send the card in and say nothing, or should i write them a letter with the card that states the explicit truth, so if they come across something they have an explanation for it. In the second case i will be throwing myself on their mercy.

Any ideas or thoughts would be much appreciated

thanks


An

[Miral007]

PNY's warranty is voided if you OC? Man, screw PNY and geforce. buy a nice Radeon x700 or something where not only is OCing allowed, its actually dynamically done in the driver!

But on your question, the chances of them knowing that you raised the clock speed up by 5 for a minute is pretty slim. As you said, the OC isn't what caused your problem. And unless you rebooted while it was OC'd, it probably wouldn't have ven registered in the card's BIOS.