UBI-to-consumer BIDIRECTIONAL communication! | Forums

[the_Monk-]

I have UBI-published games on my bookshelves totalling several thousand dollars (going back years).

I called the Mtl UBI office a during the Vegas 1 debacle and left countless well-mannered voicemails with "managers" not one of which ever received a response.

I am the director of operations for an IT firm, and if we treated our clients with the flagrant disregard experienced by myself and so many others from UBI, we would be out of business.

I WANT UBI TO KNOW THEY'VE LOST ANOTHER ONE..I will not ever purchase another piece of software with the UBI name attached to it, ever! I will also make sure that each and every client of this firm, their friends and associates, and anyone else I or my staff come into contact with will hear about our bad experiences with UBI.
(not that anyone at UBI gives a rats-*** anyway....)


UBI, the fact that you are not out-of-business (yet) as a result of your piss-poor customer relationship handling is not indicative of something/anything which you are in fact doing RIGHT, but much more a result of the bottom-of-the-barrel customer service gamer-consumers have come to ACCEPT. One day that too will end, and with it your undeserved position as a game-software developer/publisher.

I for one will meet such news with resounding applause!

the Monk

[the_Monk-]

I have UBI-published games on my bookshelves totalling several thousand dollars (going back years).

I called the Mtl UBI office a during the Vegas 1 debacle and left countless well-mannered voicemails with "managers" not one of which ever received a response.

I am the director of operations for an IT firm, and if we treated our clients with the flagrant disregard experienced by myself and so many others from UBI, we would be out of business.

I WANT UBI TO KNOW THEY'VE LOST ANOTHER ONE..I will not ever purchase another piece of software with the UBI name attached to it, ever! I will also make sure that each and every client of this firm, their friends and associates, and anyone else I or my staff come into contact with will hear about our bad experiences with UBI.
(not that anyone at UBI gives a rats-*** anyway....)


UBI, the fact that you are not out-of-business (yet) as a result of your piss-poor customer relationship handling is not indicative of something/anything which you are in fact doing RIGHT, but much more a result of the bottom-of-the-barrel customer service gamer-consumers have come to ACCEPT. One day that too will end, and with it your undeserved position as a game-software developer/publisher.

I for one will meet such news with resounding applause!

the Monk

[meivj00]

A director of operations for an IT firm wich is threatening..wow..

If my director of operations for an IT firm was writing such a post as you did he/she would be laughed at for years . But in some way i do agree with you

[oODmGOo]

i didnt find his post threatening in the least. A threat would involve a "if,then" statement. Actually, he quite clearly states his intentions regardless of their future actions. Many of us feel the same way, and many of us will do what we can to insure that our future purchases are aimed towards companies with a bit more respect for the consumer.

[Spyro_Viper]

Then let's start by not buying Haze. I do trust Free Radical but I do not trust Ubi. It already looks alot like Halo and the multiplayer looks like Halo. I am for sure not buying it.

[the_Monk-]

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by oODmGOo:
i didnt find his post threatening in the least. A threat would involve a "if,then" statement. Actually, he quite clearly states his intentions regardless of their future actions. Many of us feel the same way, and many of us will do what we can to insure that our future purchases are aimed towards companies with a bit more respect for the consumer. </div></BLOCKQUOTE>


Nice to see someone understood my post.


the Monk

[REV1Z]

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by the_Monk-:
I have UBI-published games on my bookshelves totalling several thousand dollars (going back years).

I called the Mtl UBI office a during the Vegas 1 debacle and left countless well-mannered voicemails with "managers" not one of which ever received a response.

I am the director of operations for an IT firm, and if we treated our clients with the flagrant disregard experienced by myself and so many others from UBI, we would be out of business.

I WANT UBI TO KNOW THEY'VE LOST ANOTHER ONE..I will not ever purchase another piece of software with the UBI name attached to it, ever! I will also make sure that each and every client of this firm, their friends and associates, and anyone else I or my staff come into contact with will hear about our bad experiences with UBI.
(not that anyone at UBI gives a rats-*** anyway....)


UBI, the fact that you are not out-of-business (yet) as a result of your piss-poor customer relationship handling is not indicative of something/anything which you are in fact doing RIGHT, but much more a result of the bottom-of-the-barrel customer service gamer-consumers have come to ACCEPT. One day that too will end, and with it your undeserved position as a game-software developer/publisher.

I for one will meet such news with resounding applause!

the Monk </div></BLOCKQUOTE>

[WarHawk722]

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by oODmGOo:
i didnt find his post threatening in the least. A threat would involve a "if,then" statement. Actually, he quite clearly states his intentions regardless of their future actions. Many of us feel the same way, and many of us will do what we can to insure that our future purchases are aimed towards companies with a bit more respect for the consumer. </div></BLOCKQUOTE>

very nicely put. i commend thee!

[asianprince213]

agreed. and anyone who thinks/says otherwise is quite frankly, a fool.

and as the saying goes, a fool and his money are soon parted. just described 90 percent of the console market there, oops.

[BEWAREofZOMBIE]

Wow. What a fool I am. I simply checked out games and purchased those I liked and left on the shelf those I didn't, not realizing there was an underlying judgment to be made about the publisher that may lead to a protest.

So to out-n-out decide to never buy a UBI product again will set things straight. Hmmmm

But what if I like a game they release. Granted, I've played the HAZE demo and it didn't turn me on. I would like to clear one thing up though, the only similarity between HAZE and HALO is the the ongoing wise cracks.

My first love is Survival Horror, eventhough I'm a purest I'm not going to waste energy on complaining about the left turn CAPCOM made with Resident Evil or how they destroyed Clock Tower....oops off track.

Point is purchase what u like, ignore what you don't. these are games people.