Click Start > Run... type in
Give it a few moments to create the report (watch the loading bar to complete and disappear).
Select to Save All Information. Open the file in Notepad, select all, copy then paste the complete text into your next reply.
BTW, I contacted Ubisoft tech support on this issue.
This is their response:
"Unfortunately, Ubi Soft Technical Support can not provide information for editing the game in any way. Please refer to your LICENSE AGREEMENT for more information.
It may be possible to find answers to common modification questions on some of our fan sites, or from posting a message on the fan-lead forums at our website."
Pretty weak if you ask me. I told them that Sanbox crashes on loading. I'm not trying to edit the game. I'm trying to make a new one. Besides, Sandbox comes with the game and it's supposed to work right?
I guess this means they don't support Sanbox at all. Then they should put on the label, "Buy at your own risk because if it doesn't work, you're screwed".