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Thread: AC Brotherhood PC Feedback Thread | Forums

  1. #1

    Join Date
    Jun 2008
    Posts
    7,691
    Please post feedback on AC Brotherhood PC in this thread.

    To help us gather your feedback please keep all feedback clear, concise and to the point

    If reporting an issue please provide as much information as possible including any error messages

    IMPORTANT NOTE:
    Where posting details of any technical issues remember you should still report the issue to support, even if you think others have already reported the same issue. Their direct weblink is in my signature

    *Apologies for creating a second feedback thread but the original one is not updating correctly.
    Any feedback posted to the original thread will still be used, however please post any further feedback to this thread, thanks


    UPDATE: - DLC Codes.... - We're pleased to say this issue is now resolved.

    Originally posted by ComDevGabe:
    Hey there PC-playing Assassins!

    We are aware of some players experiencing difficulties redeeming their Special Edition codes for in-game unlockables. We are currently hard at work isolating the root cause and hope to have a resolution soon. In the meanwhile, if you are experiencing such difficulties, please file a ticket with customer support (www.support.ubi.com) so that we can better track this issue.

    Thank you very much for your patience!

    UPDATE: - Ubi Store Game downloads - We're pleased to say this issue is now resolved.

    We are currently experiencing difficulties with fulfilling digital downloads of Assassin’s Creed Brotherhood via UbiShop. We regret any inconvenience this may cause and are working positively furiously to restore service as quickly as we possibly can. We hope to have this issue resolved very, very soon so that you will be able to play!
    Last edited by Black_Widow9; 01-16-2012 at 10:01 PM.
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  2. #2
    hi
    i cant dowload ACB, the download manager says that the file isnt on ubisoft server... How i download it so?
    R
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  3. #3

    Join Date
    Jun 2008
    Posts
    7,691
    Originally posted by jahrastafael:
    hi
    i cant dowload ACB, the download manager says that the file isnt on ubisoft server... How i download it so?
    R
    I am aware of a few people having similar problems and trying to find out what the issue is, in the meantime please contact support who can hopefully help
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  4. #4
    Junior Member AlexMerser2721's Avatar
    Join Date
    Nov 2010
    Location
    Russia, Cherepovets
    Posts
    10
    Hello everyone.
    I have a problem with Ubisoft Game Laucnher. When it update, in 34% launcher closed. I have a log file and it says:
    "2011-03-17 18:42:21 [3696] [DEBUG ] HttpProxyConfig.cpp (316) : Successfully created direct connection to static3.cdn.ubi.com:80 2011-03-17 18:42:57 [4044] [DEBUG ] PatchDownloader2.cpp (797) : failed to get http://static3.cdn.ubi.com/orb...er/0256/msvcr90.dll, patching canceled, trying to start app
    2011-03-17 18:42:57 [4044] [DEBUG ] PatchPage.cpp (235) : Patch error. Corrupt file? Restarting and retrying.
    2011-03-17 18:42:58 [3936] [DEBUG ] main.cpp (1163) : stopping launcher"

    How I can fix this. Tell me please.



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  5. #5
    hope this will fixed. I still cant connect to Uplay >.< cant play multiplayer

    <span class="ev_code_RED">EDIT - Image removed due to excess size, please feel free to repost if reduced in size</span>
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  6. #6
    Same problem all over again and again.

    Cant find the file on the server when i start the ACB file in the downloader.

    Please get this sorted ASAP, realy frustrating to pay for something online to get it smooth and simple and this ****t is what you get..
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  7. #7
    hi
    when i enter my serial key it says that my cd key is invalid. i can't play. please help.
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  8. #8
    I also have problem with the download manager. File not found blabla, however the file size appears as 7972.53MB. I am guessing if the file can not be found how the file size could be obtained though.

    Please keep us posted how the investigation goes. I have no problem providing traceroutes or anything helps.

    Or a direct link would be useful as well.

    Sincerely,
    Attila
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  9. #9
    Junior Member
    Join Date
    Mar 2011
    Posts
    7
    Originally posted by jahrastafael:
    hi
    i cant dowload ACB, the download manager says that the file isnt on ubisoft server... How i download it so?
    R
    Had the same problem but it's working now. I just deleted the download manager exe and the autocreated folders and downloaded the file again from the e-mail I received.
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  10. #10
    I dont know if this happens to everyone, but i cannot be on multiplayer for more than 2 minutes, then it says that i lost connection, and afterwards it just says that ubisoft is down, and ill have to check back later. I know its launch date and everything on the pc version, but doesnt sound like other people have this issue?

    Help plox.
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