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Thread: Locked out of Uplay | Forums

  1. #1
    Hello everyone.
    I have been looking around the forums and seen alot of people with this happen to them. I had AC2 with Uplay I signed up using a different Email because I couldn't remmember my own account details because it had been years since I used it, When I started trying to get back into it Ubisoft finally sent me an email saying "Someone is trying to hack your account which then allowed me to change my password and get into it. So now I'm stuck with a Uplay account with half of the stuff missing. I can't use any of the cool stat sites because it's not all hooked up properly. I tryed using my hotmail and it says it's being used.. Yeah by me. I also got in contact with Ubisoft Support alot of help there "thanks". I know it's still in Beta but 6 months down the line and this hasn't been fixed? Is there any word on a fix for this problem coming soon?
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  2. #2
    Hello everyone.
    I have been looking around the forums and seen alot of people with this happen to them. I had AC2 with Uplay I signed up using a different Email because I couldn't remmember my own account details because it had been years since I used it, When I started trying to get back into it Ubisoft finally sent me an email saying "Someone is trying to hack your account which then allowed me to change my password and get into it. So now I'm stuck with a Uplay account with half of the stuff missing. I can't use any of the cool stat sites because it's not all hooked up properly. I tryed using my hotmail and it says it's being used.. Yeah by me. I also got in contact with Ubisoft Support alot of help there "thanks". I know it's still in Beta but 6 months down the line and this hasn't been fixed? Is there any word on a fix for this problem coming soon?
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  3. #3
    I have the same issue!
    \¯\/¯/ |¯|)¯) /¯/\¯\ \¯\/¯/
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    --------Dog 0f War---------
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  4. #4

    Join Date
    Jun 2008
    Posts
    7,691
    You say you've contacted support, what was the outcome?
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