<span class="ev_code_PINK">One of the most important parts of my job as a Community Manager is to represent the community within Ubisoft. When you guys need product support and patches, I'm the one who tries to get them for you by telling the developers exactly what you need. I can't always promise results, but the best I can do is make sure that you get heard.
Keep in mind, talking about an issue on the forums is NOT a replacement for submitting a bug report to our support team at http://support.ubi.com. If you want better chances of results or have questions about how to solve a particular problem, they're your best bet. Neither myself nor our moderators are technicians so it's likely that we'll be of limited assistance (except for vpc410, of course. He's our technical wiz. )
On to the process, there are a few things you guys can do to make my job a lot easier and thus help me help you.
* The first and most important thing is to post your bug/glitch/problem reports in one place so If you're reading this here in the Community Help forum then you're in the right place.
* When you post in the Community Help Forum, please make sure to CLEARLY MARK WHAT PLATFORM VERSION YOU ARE REPORTING ON! If it's Xbox, tell me it's for Xbox. If it's for PC, tell me it's for PC. I can't do anything with your information if I don't know what platform it's for.
* If you're reporting a glitch or exploit, DO NOT explain it in such a way that cheaters can learn the tactic from reading your report. You can refer to the problem, describe some relevant details, but if you need to tell me HOW it is done, please send me a Private Message.
* Lastly, please try to keep your reports clear, concise and constructive. I would prefer not to have to wade through flames and irrationally emotional posts to find the gem of useful information. The more details I can give to the developers, the more precisely they can address the problem, so make them accessible.
Thanks for your help in making this glitch-fixing process as successful and painless as possible!