The Arena has not yet detected your disconnection | Forums

[XyZspineZyX]

I'm getting the error msg "The Arena has not yet detected your disconnection. Try again in a few mins" when i try to play GR online.

Can anyone tell me where and how i can disconect so i can play online ?

Thanks.

[XyZspineZyX]

I'm getting the error msg "The Arena has not yet detected your disconnection. Try again in a few mins" when i try to play GR online.

Can anyone tell me where and how i can disconect so i can play online ?

Thanks.

[XyZspineZyX]

To BigDaddyKane007,

Give the below a work out the try to reconnect.

<font color="#00FF00">Clear Internet Cache/Cookies</font>

1- Start/ control panel/ network and internet connections/ internet options/ general tab In the heading " Temporary Internet Files" section click "Delete cookies" and on the pop-up window click "ok" Click the " Delete Files" tab and on the pop-up window place a "tick" in "Delete all offline content" click "ok" Move to the heading "History" click the "Clear History" tab and on the pop-up window select "yes"

2- On the same window click the "Privacy" tab under the heading "Web Sites" click the "Edit" tab to the right under the heading "Managed Web Sites:" click the "Remove All" tab "ok" go to the bottom and click "ok"

3- start/all programs/accessories/windows explorer/my computer/local disk â©/ windows/ system 32/ temp Delete all files and folders in the "temp" folder

4- start/all programs/accessories/windows explorer/my computer/local disk â©/ windows/ Prefetch Delete all files in the "Prefetch" as this will aid when you do a defrag to ensure the best possible defrag.

5- start/all programs/accessories/windows explorer/my computer/local disk â©/ documents and settings/ "computer name or your name folder"/ local settings/ temp Delete all files and folders in the "temp" folder and if some files will not delete because of a window pop-up you must reboot and come back and continue the delete process.

6- start/ my documents/ right click "Local Disk â© select properties/On the general tab click "Disk Cleanup" on the "Disk Cleanup" window that pops-up place a tick besides the following:

Downloaded Program Files
Temporary Internet Files
Offline Web Pages
Recycle Bin
Temporary Files
WebClient/Publisher Temporary Files

Click "ok"

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[XyZspineZyX]

@Snipe21,

Thanks for the reply, i have followed all steps but it still doesn't work.

Do you have an idea where i can logon to disconect as i believe that i'm stuck in some login on some arena server.

I know this error as i got it also when i didn't logout at ubi.com, but i haven't seen any page regarding arena.


...

[XyZspineZyX]

To BigDaddyKane007,

Follow the below uninstall but only do the UBI.com files and files starting in the ADD/REMOVE program. Disable your anti virus software on installing the UBI Game Service .exe

<font color="#00FF00">GR Uninstall</font>

First of go to your add/remove program and uninstall GR/UBI and then follow below and delete the GR/UBI folders

1-start/all programs/accessories/windows explorer/my computer/local disk(c)/program files/red storm entertainment

2-start/all programs/accessories/windows explorer/my computer/local disk(c)/program files/UBI.com

To start from scratch uninstall all of GR and UBI and at your own risk do this but first back it up.

(1) start/run and type this: regedit and press ok

Up the top click file/export and on the pop up window down the bottom where it says (save as type) click the drop down arrow and click on ALL FILES. Then select your location and save.

repeat step (1)

1- HKEY_CURRENT_USER/software look for any red storm entertainment folders and delete along with any UBI soft folders. (right click the folders, left click "delete" and accept the removal message)

now do this:

2- HKEY_LOCAL_MACHINE/software look for red storm entertainment folders and delete along with any UBI soft and UBI soft entertainment folders. (right click the folders, left click "delete" and accept the removal message)

now do this:

3- HKEY_LOCAL_MACHINE/ software/ Microsoft/ windows/ current version/app paths and delete the "GhostRecon.exe" (right click the folders, left click "delete" and accept the removal message)

now do this:

4- HKEY_LOCAL_MACHINE/ software/ Microsoft/ windows/ current version/ uninstall directory there should be a folder here named "{D89EF3B3-6F17-4665-B7A9-A4235A6DC787}" with some Ghost Recon info in it so delete only the ghost recon related info. (right click the folders, left click "delete" and accept the removal message)

<font color="#00FF00">UBI Game Service .exe</font>

Try this:
JJ_from_support wrote:
1. First, try uninstalling the Game Service from the add/remove programs icon in your control panel. Once that's done, download the set-up file from http://gamingzone.ubisoft.com/packages/GameService.exe and reinstall the new version of the game service.

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