I bought the expansions to the game back when they first came out, after playing the original and loving it. At that time, they didn't have that nice warning you can't play the game on laptops. When i tried to play it, I got the black screen any time I tried to play the new content. I figured it was just a bug that would get fixed, and moved on to the 50 other games I've bought because they were on sale on steam but never had played. I've come back to the game and tried it out several times, all failing miserably. After finally taking the time to read this forum, I went back to steam and saw the unplayable on laptops warning. Would be nice to know this when I originally bought the game. I've been a loyal customer for years, loving almost everything ubisoft has put out, but after the wonderful support they have provided their fan base, I think I'm officially done with them. I'm sure they won't even notice the loss of one customer in the long run, but it's more the principle of the whole ordeal. Peace!
Still awaiting a fix for blackscreen at the start of battles. I have only owned the game since its original release. I occasionally check back to see if anything has changed. Ubisoft, are you listening? Because you sure arent responding.....
To narrow down this issue, we would like more details from end users. Please provide to Technical Support:
1. DxDiag report: To generate such a report, just go to START, then select RUN, type DXDIAG and press ENTER. Finally, save the report thanks to SAVE ALL INFORMATION button.
2. The ErrorReporting folder: This folder is located in "C:\Users\%USER_NAME%\Documents\Might & Magic Heroes VI"
Please try other members work around and let us now if those one solves your issues;
I'm using Win XP Pro and managed to get the black screen problem fixed by using msconfig and turning off Windows Audio under services. But now I'm playing without sound. I have a feeling this has something to do with nvidia drivers addressing calls to the OS. Could someone please check this out?
You need to do some steps for setup:
STEP1: Open Start->"My computer" (or "Computer" for Windows Vista, 7) and go to the folder, where you installed Heroes 6.
For 32bit(x86) system:
-default path system: "C:\Program files\Might & Magic: Heroes VI"
-if you purchased it from steam default path: "C:\Program Files\Steam\steamapps\common\might and magic heroes vi"
For 64bit(x64) system:
-default path system: "C:\Program files (x86)\Might & Magic: Heroes VI"
-if you purchased it from steam default path: "C:\Program Files (x86)\Steam\steamapps\common\might and magic heroes vi"
STEP2: Create a folder named "backup" in it.
STEP3: Copy file named "Might & Magic: Heroes VI.exe" to this "backup" folder. We've done backup of old .exe file.
STEP4: Download rar-archive from http://www.mediafire.com/?1oaqlpnqq9fvxzv
STEP5: Unpack(exract) it to your desktop
by using program, for example, WinRAR - link for download(english):
WinRAR x86 (32 bit) 4.01
WinRAR x64 (64 bit) 4.01
Another languages: http://www.rarlab.com/download.htm
STEP6: On your desktop you see file named "Might & Magic: Heroes VI.exe" - copy this file to the game folder (that we previously went on the STEP1) and on message: "replace it or not" click "Yes"(or "Replace")
After that, fix succefully installed.
Hello, FIX 1 LINK IS OFFLINE please can you reupload it? thanks a lot, I've got a laptop with the same problem, and I paid 50 euro for this game that doesn't work.