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Thread: Forgotten Sands Upgrade points problem - URGENT RESPONSE PLEASE | Forums

  1. #1
    Since I have asked a question to your Solution Center since 26/5 but up to today there isn't any response from you. So that I try to post a question here to look for solution.
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    I have problem to read the save.
    When I continue to play the game on the other day, it can load to my last check point but all of my upgrade points are missing.
    I have tried to login out and login in again, turn off and turn on the 360 and delete the Autosave data and try the Autosave backup data but it also can't retrieve my upgrade points save data. How come it has happen to me?
    Anything you can help me now? I don't want to replay since I have at least 5 upgrade points already. It will cause me feeling bad to play again because of the upgrade point. Even I decided to play again and am afraid the upgrade points will missing again.
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    After submitted my question and your standard reply (see below) told me you may response to me within the NEXT business day. But now after a week, I didn't hear anything from Ubisoft.
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    The reference number for your question is 'xxxxxx-xxxxxx'.

    An email has been sent to confirm that we have received your question. You should receive a response to your question by email from Ubisoft Support within the next business day.

    If you need to add information or cancel your question, you can do so by updating it through the questions sub area of the 'My Stuff' section of this site.
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  2. #2
    Same problem here.


    One thing I did notice is that when I got back up to the sword upgrades It gave those back to me.


    I posted a thread about this too but no answer. Guess not much activity around here. Just something we gotta play through I guess.
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  3. #3
    Lucky you.

    I have tried many different times and methods and still can't get back any my upgrade points.

    It's very disappointed since this is one of the games I'm looking forward to.
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  4. #4
    It was just 1 of my upgrade points, the basic sword upgrade.


    I just said screw it and kept playing the game, i got enough XP for like 2 level ups and didnt get any points and then all of the sudden I started getting points again and I just started over.
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  5. #5
    Then I think I may try to continue to play and see whether the points will be back to me suddently ^.^

    This is better way then to wait Ubisoft response. I guess there is no people on duty at Solution Centre :-(
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  6. #6
    i guess not. I just kept playing. Its a fun game but not really on the same level as Sands of Time. WW or TT so I wont be buying it, just a rent.

    Pretty fun still though.
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  7. #7
    UBISoft - seriously, how many threads do we need on this until you acctually going to do somathing about it?

    link
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  8. #8
    Originally posted by ACCT_00068802:
    UBISoft - seriously, how many threads do we need on this until you acctually going to do somathing about it?

    link
    YES. Ubisoft may not want us to support them any more with this bad services. This is a "Fogotten Game" for us.
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  9. #9
    I've heard that EXP you get from playing the arena challenge will apply towards main game. It may be a way to quickly gain/recoup upgrade points.
    360 gamertag: neurovizier
    Wii friend code: 7584-8898-4392-0774
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  10. #10
    Originally posted by neurovizier:
    I've heard that EXP you get from playing the arena challenge will apply towards main game. It may be a way to quickly gain/recoup upgrade points.
    The actual problem for me is my upgrade point cannot save and load when I play next time. I know I can upgrade in the arena challenge but I still cannot save these upgrade points.....

    My problem is not save and load my last upgrade points.
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