It has been reported that some of you are having issues with their Steam keys or did not received it yet.
Please email us by using the addresses below, with the appropriate subject accordingly to your case.
You will receive a new key <span class="ev_code_RED">within 72 hours</span>.
<span class="ev_code_BLUE">YOUR STEAM KEY IS NOT WORKING</span>
Please make sure to follow the instructions to enter your key in Steam described at www.rusegame.com/beta .
If your key does not work after this procedure, please contact us at firstname.lastname@example.org with :
- subject [UBI] RUSE VIP Beta : Steam Key Not Working
- your key specified in the email.
<span class="ev_code_BLUE">YOU DID NOT RECEIVE YOUR STEAM KEY FROM US</span>
You entered a key like RUSE-XX-XXXX-XXXX-XXXX at www.rusegame.com/vipbeta and did not receive your key by email yet. Please contact us at email@example.com with:
- subject [RUS] RUSE VIP Beta : Steam Key Not Received
- your VIP code specified in the email.
<span class="ev_code_RED">You do not need to email us more than once, each demand will be dealt with, within a maximum of 72 hours.</span>
Thank you for your understanding and please accept our apologies for this issue.