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Thread: Frequently Asked Questions - FAQ | Forums

  1. #1221
    Hello, can you please tell me can I add a friend in CSI: Crime City if that friend is not in my friend list on face book? And if I can how can I do that? Thank you...
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  2. #1222
    Hello Chaki,

    Unfortunately that is not possible. You need to have the person added as your Facebook friend first.
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  3. #1223
    Junior Member
    Join Date
    Aug 2013
    Posts
    1

    Angry server error lost me my lv3 equipment

    i was in the midle of purchaseing the lv 3 chemical anaylizer when a server error caused me to have to reset the app but my money is still gone while i didn't get the equipment is there any way to fix this ?
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  4. #1224
    Quote Originally Posted by mad.mr.mo View Post
    i was in the midle of purchaseing the lv 3 chemical anaylizer when a server error caused me to have to reset the app but my money is still gone while i didn't get the equipment is there any way to fix this ?
    Hello mad.mr.me,

    Please contact our customer support here:https://support.ubi.com/en-US/ (click on "My questions" and make sure you login with your account or register for one then click "Ask a question" and select "Facebook Games" & "Facebook CSI") for account verification and further assistance.

    Thank you!
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  5. #1225
    I keep getting this when trying to load CSI: Crime City. Its been happening for a couple months now., Refreshing does nothing.

    There was an error during start up. Please refresh your browser.
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  6. #1226

    error loading app?

    i cant load the app with either google chrome or explorer, both say "there was an error loading app, refresh browser" did this countless times on both how do i rectify this?
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  7. #1227
    I can't even play the game. It says there was an error and to refresh my browser. I tried that for several days now and still get the same problem. I'm using the latest version of Internet Explorer, but I don't think that's the problem as I can play the Miami Heat Wave game just fine.
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  8. #1228

    error while loading

    I want to play this game, but this message always come up:

    There was an error during start up. Please refresh your browser.

    Has this game stopped working or are there other issues? I've refreshed the browser multiple times, used three different browsers, and cleared my history and cache. What is going on?
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