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Thread: Mobile Intel(R) 965 Express Chipset Family | Forums

  1. #1
    Junior Member
    Join Date
    Sep 2009
    Posts
    1
    Hi all,

    I know this question has come up a million times already, but, what is the answer ...

    I have blank bits on the screen so presume it's cos of the intel graphics card prob. Here's my DxDiag info below in case I'm being a muppet.

    Question is, how do I fix this? Do I have to get a new card? Is this something I can do myself? How do I know if the card is built in or changeable?

    Sorry if they're dumb questions, don't know much about pc's hence original choice of machine.



    Thank you!!


    Operating System: Windows Vista™ Ultimate (6.0, Build 6001) Service Pack 1 (6001.longhorn_rtm.080118-1840)
    Language: English (Regional Setting: English)
    System Manufacturer: Dell Inc.
    System Model: Inspiron 1720
    BIOS: Phoenix ROM BIOS PLUS Version 1.10 A07
    Processor: Intel(R) Core(TM)2 Duo CPU T7250 @ 2.00GHz (2 CPUs), ~2.0GHz
    Memory: 3574MB RAM
    Page File: 2281MB used, 5050MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 10
    DX Setup Parameters: Not found
    DxDiag Version: 6.00.6001.18000 32bit Unicode

    ---------------
    Display Devices
    ---------------
    Card name: Mobile Intel(R) 965 Express Chipset Family
    Manufacturer: Intel Corporation
    Chip type: Mobile Intel(R) 965 Express Chipset Family
    DAC type: Internal
    Device Key: Enum\PCI\VEN_8086&DEV_2A02&SUBSYS_01F21028&REV_0C
    Display Memory: 359 MB
    Dedicated Memory: 0 MB
    Shared Memory: 359 MB
    Current Mode: 1440 x 900 (32 bit) (59Hz)
    Monitor: Generic PnP Monitor
    Driver Name: igdumd32.dll
    Driver Version: 7.14.0010.1322 (English)
    DDI Version: 9Ex
    Driver Attributes: Final Retail
    Driver Date/Size: 9/26/2007 11:47:24, 2494464 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B78E66-6942-11CF-B276-F821ADC2CA35}
    Vendor ID: 0x8086
    Device ID: 0x2A02
    SubSys ID: 0x01F21028
    Revision ID: 0x000C
    Revision ID: 0x000C
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeVC1_B
    Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
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    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled
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  2. #2
    Global Moderator BTOG46's Avatar
    Join Date
    Mar 2006
    Posts
    8,327
    Only the more expensive gaming laptops have a video slot for a mobile graphics card, one like yours can't be upgraded as the video chip is integrated in the motherboard chipset.

    It's a pity you bought the version with the Intel video chip, as the Inspiron 1720 could also be bought with a more suitable mobile version of the Nvidia 8600GS video chip.

    In your case, setting all the game graphics options to minimum, and using a very low screen resolution, ie. 800x600, can usually get the 3D portion of the screen to display.

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